About the job
Kaseya® is the premier provider of comprehensive IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT teams globally, powered by AI. Our innovative technologies empower organizations to effectively manage and secure their IT environments, leading to sustained business success. With strong double-digit growth over recent years, Kaseya is backed by Insight Venture Partners www.insightpartners.com, a leading global private equity firm investing in transformative technology and software companies across various industries.
Founded in 2000, Kaseya serves customers in over 20 countries and manages more than 15 million endpoints worldwide. To discover more about our award-winning solutions, visit www.Kaseya.com.
At Kaseya, we pride ourselves on our candid company culture and high expectations. Our team comprises individuals who are committed to going above and beyond to enhance our customers' experiences.
The Cybersecurity Onboarding Specialist is a vital role within Kaseya’s 24/7 Managed Security Operations Center (SOC), serving as the first point of contact for customer engagement. This entry-level position is dedicated to delivering an exceptional onboarding experience, providing configuration assistance, security best practices, and alert reviews for new Managed SOC customers. Success in this role hinges on your ability to create a friendly, supportive environment while guiding customers with limited security knowledge. This position offers a pathway for career advancement within the SOC, ideal for those with a foundational cybersecurity background eager to make a meaningful impact in a leading organization.

