About the job
Note: We are currently not actively recruiting for this position. However, we welcome your application to contact you directly when a specific hiring need arises.
About Pflegewegweiser
As part of the Entyre Group, Pflegewegweiser is among the fastest-growing Health Tech scale-ups in Switzerland. We have a presence in Zürich, Berlin, and Boston, employing over 500 team members as we redefine outpatient care: tech-enabled, swift, effective, and close to people. We merge high-quality care with operational excellence, clear processes, and a modern, technology-driven organization.
We firmly believe that everyone deserves to live a self-determined and dignified life at home, even when in need of care. Family caregivers contribute immensely and require professional support, reliable structures, and genuine appreciation.
As a Customer Success Specialist, you will be the driving force behind satisfied and long-lasting customer relationships: you will actively engage with customers, independently coordinate their inquiries, and ensure they derive maximum benefit from our solutions. Central to this role is a competent, reflective, and adaptable mindset — combined with the ability to identify opportunities, proactively tackle challenges, and translate customer successes into sustainable business growth.

