About the job
Join Carvana as a Customer Service Delivery Advocate and embark on a fulfilling career with the fastest-growing used automotive retailer in U.S. history. As part of our dynamic team, you will play a pivotal role in enhancing the car-buying experience, bringing joy to our customers right at their driveways.
Our Customer Advocates are not just employees; they are champions of happiness, engaging with our community and ensuring every interaction is memorable. Are you ready to embrace the 'Hauler-Life'?
Shift Requirements: This position requires availability for shifts between 7 AM - 5 PM, 9 AM - 7 PM, or 11 AM - 9 PM, with a rotating schedule that includes weekdays and weekends.
Unlock Your Earning Potential!
Start your journey with a competitive hourly rate of $17, with opportunities for significant growth based on performance. Your earnings can increase quickly:
- Pay Range: $17-$19 hourly
- Starting Pay: $17/hr
- After 3 Months: $17.50/hr
- After 6 Months: $18/hr
Within your first year, you can advance your pay from $17/hr to $19/hr through our performance-driven Careers Not Jobs program, which offers merit increases every 90 days. Additional performance-based incentives may also be available, depending on your location.
Benefits and Perks:
We are committed to investing in our team members' success. Here's how we support your growth:
- Competitive, performance-based compensation, including a 401(k) plan with company match and overtime opportunities during peak seasons.
- Fast track advancement opportunities: High performers can achieve pay increases sooner based on their contributions.
- Health and wellness benefits: 100% company-paid healthcare premiums, dental and vision coverage, and a wellness program that supports your mental, physical, and financial health, including a pet care savings program.
- Generous paid time off: Start with 13 days in your first year, increasing to 20 days thereafter.

