About the job
Join Carvana as a Customer Service Delivery Advocate, where you'll have the opportunity to transform the car-buying experience for our customers! With at least 2 years of customer-facing experience, you'll play a vital role in delivering joy and satisfaction to our clients.
As a Customer Advocate, you'll not only engage with customers directly but also actively participate in community initiatives, making a positive impact both on and off the driveway. Are you ready to embrace the 'Hauler-Life'?
Shift Requirement: This position operates from 9 AM to 7 PM, and we expect team members to be available to work 7 days a week, with rotating days off between weekdays and weekends.
Unlock Your Earning Potential!
Starting at a competitive hourly rate of $17, there are significant opportunities for growth based on your performance. You can increase your earnings within a short period:
- Pay Range: $17-$19 hourly
- Starting Pay: $17/hr
- At 3 Months: $17.50/hr
- At 6 Months: $18/hr
In your first year, with our performance-driven Careers Not Jobs program, you could progress from $17/hr to $19/hr, with four merit opportunities annually. Eligible team members can enjoy an additional $0.50 increase every 90 days.
Plus, our Market Operations may provide additional performance-based incentives tailored to your location, potentially leading to even greater earnings!

