About the job
ABOUT VEG
Founded in 2014, Veterinary Emergency Group (VEG) was established with a profound mission: to provide exceptional care for pets and their owners during critical times. We boldly challenge conventional practices to enhance the emergency room experience. With our rapid expansion, we now operate 24/7, year-round, across the nation, ensuring a superior emergency service not only for our patients and their pets but also for our dedicated team—our VEGgies!
At VEG, we are committed to facilitating your career in veterinary emergency medicine. Our innovative approach redefines how emergency care is delivered, featuring open-concept hospitals that accommodate a diverse range of emergency cases, including exotic animals. We prioritize a customer-centric experience that ensures our patients receive the care they deserve.
We also strive to create the best possible experience for our VEGgies. This includes fostering an environment where you feel valued and empowered, offering unparalleled opportunities for professional development and mentorship, and enabling you to make a meaningful impact in ways you may have never imagined.
VEG is proud to be recognized as a certified Great Place to Work® for 2025 and 2026.
THE JOB
As a Customer Experience Coordinator, you will play a pivotal role in shaping the customer journey through exceptional service and proactive engagement. Your passion for enhancing the customer experience before, during, and after their visit to VEG will shine through your interactions. You will be approachable and professional, always prioritizing the needs of our patients and their owners. This role presents an incredible opportunity for personal and professional growth, allowing you to gain invaluable experience and explore rewarding career paths.

