About the job
Join the dynamic team at 1915 South as a Retail Sales Associate and elevate your career in the furniture industry! With 30 Ashley stores and 3 distribution centers spanning across the southeastern United States, including Georgia, Florida, Alabama, North Carolina, Mississippi, and Virginia, we are committed to fostering employee growth and delivering exceptional customer service. Become a part of our passion for quality and service and take your career to new heights with the leading furniture brand in the world!
Position Overview:
As a Retail Sales Associate (RSA), you will play a crucial role in providing an outstanding shopping experience for our guests. By establishing meaningful connections, understanding customer needs, and offering tailored solutions, you will create value and satisfaction. Your success will be measured against key performance indicators (KPIs) that reflect your commitment to excellence in service and sales.
Key Responsibilities:
- Welcome and assist customers throughout their shopping journey.
- Showcase products and propose solutions that enhance the customer experience.
- Achieve or surpass performance metrics, including sales targets, financing, bedding, protection plans, and delivery options.
- Adhere to established sales processes and best practices.
- Engage in continuous coaching and training opportunities for professional development.
- Ensure timely follow-up with customers to bolster satisfaction and support the sales process.
- Verify order accuracy before submission.
- Process payments and assist customers with financing options.
- Collaborate with leadership and support teams to address customer inquiries or issues.
- Maintain the cleanliness and organization of the store in designated areas.