About the job
Join Carvana, the fastest-growing used automotive retailer in U.S. history, as a Customer Advocate! We are seeking dynamic individuals with a minimum of 2 years of customer-facing experience to help us transform the car-buying experience. Our Customer Advocates play a crucial role in fostering happiness through innovative services like our unique Vending Machine and engaging with the local community.
Shift Requirement: This role requires availability from 1 PM to 9 PM, six days a week, including Saturdays.
Unlock Your Earning Potential!
Start with a competitive hourly rate of $20, with opportunities for growth based on performance. Our structured pay progression allows you to increase your earnings as follows:
- Pay Range: $20-$22 hourly
- Starting Pay: $20/hr
- At 3 Months: $20.50/hr
- At 6 Months: $21/hr
Progression within your first year could see your pay rise to $22/hr through our performance-based Careers Not Jobs program, which includes merit increases every 90 days. Additionally, Market Operations may offer further performance-based incentives specific to your location.
Benefits + Perks: At Carvana, we believe in investing in our team members’ success. Here’s how we support your growth:
- Compensation: Competitive, performance-based pay plus a 401(k) with company match and opportunities for overtime.
- Fast Track Advancement: High performers can achieve higher pay rates sooner based on their contributions.
- Health & Wellness: 100% company-paid healthcare premiums, dental and vision benefits, and a wellness program to support your overall health.
- Time Off & Work-Life Balance: Generous paid time off, starting at 13 days in the first year and increasing to 20 days thereafter.
- Education Support: We support your educational journey with various resources.

