About the job
As a pivotal member of the Universal Products & Experiences (UP&E) team, the Contract Management Manager will oversee the entire contract lifecycle across designated territories and product categories. Reporting to the Senior Manager of Contract Management, this role is integral to ensuring seamless contract execution and payment processes.
The Contract Management team collaborates cross-functionally, guiding deals from initial pitch to final execution. This includes close cooperation with Category, Finance, Legal, Controllership, and IT departments to enhance the deal workflow efficiency. The ideal candidate is a proactive, detail-oriented problem-solver who excels in managing multiple priorities in a dynamic environment.
Core Responsibilities
- Manage the full contract lifecycle—from deal memo to asset release and contract execution—while continuously refining processes and metrics to boost efficiency and control;
- Lead contract management for specific territories and product categories, conducting status meetings and communicating escalation points;
- Collaborate with assigned Category teams to ensure accurate deal entry into CRM, compliance with guidelines, and updates as needed;
- Supervise customer creation and deal reconciliation in RSG to ensure downstream process accuracy;
- Perform deal reconciliation for fully executed agreements;
- Issue customs letters and other necessary documents for executed deals in the designated territories;
- Act as a super-user for deal and revenue systems (RightsLogic/RSG), providing training and support to internal teams;
- Track and monitor contract renewals for timely execution;
- Coordinate with Finance and Controllership to resolve accounting-related deal entry issues;
- Develop and enhance reporting tools that deliver actionable insights to support business decisions;
- Contribute to ad hoc projects and operational initiatives, including maintaining Licensing Guidelines and product approval tracking;
- Work closely with team Coordinators to ensure timely completion of daily tasks and ad hoc projects related to revenue streams.

