About the job
The Clinical Systems Administrator II plays a pivotal role in ensuring seamless business administration for the sponsor's clinical systems, including electronic Trial Master File (eTMF), Clinical Trial Management System (CTMS), Interactive Response Technology (IRT), and Electronic Data Capture (EDC) systems such as Veeva Clinical Vault and Medidata CTMS. This position collaborates closely with the Clinical Systems Manager/Sr. Manager and various project teams to guarantee timely deliverables while providing essential user support for clinical systems.
Key Responsibilities:
- Manage user access for internal, sponsor, and third-party requests across clinical and other business systems.
- Oversee data entry and updates within the Global Directory of Precision's Clinical System for all sites and institutions.
- Facilitate the creation of studies, countries, and sites within the Clinical System.
- Resolve help desk tickets by addressing inquiries, troubleshooting issues, and identifying system performance deficiencies.
- Implement modifications and updates in clinical systems, including picklists and field requirements.
- Review and enhance Clinical System processes and procedures.
- Assist in initiating integrations between clinical systems and Electronic Data Capture systems.
- Conduct archival processes based on received requests.
- Support leads or managers with any ad-hoc assignments as required.

