About the job
Position Summary:
The Clinical Lab Supervisor is responsible for overseeing the daily operations of the laboratory team, ensuring efficient laboratory testing and data validation. This role involves coaching, motivating, staffing, evaluating, and training lab personnel. The supervisor collaborates closely with the Manager to meet organizational, departmental, and team objectives.
Primary Responsibilities:
Manage daily staffing, scheduling, and sample run preparations.
Ensure production tasks are completed in alignment with departmental targets.
Guarantee that all case samples are thoroughly processed and documented.
Monitor team compliance with Standard Operating Procedures (SOPs) and safety regulations.
Oversee training processes for new employees, working alongside leads to facilitate their onboarding.
Document any nonconformance reports and corrective actions taken when testing protocols deviate from established standards. Escalate issues to the lead or supervisor as necessary.
Assist the manager in initiating and completing Corrective and Preventive Actions (CAPAs).
Address employee concerns and collaborate with the manager for resolution.
Ensure team alignment on reasoning behind instructions and processes, including the rationale for changes and limitations on implementing certain ideas.
Conduct regular one-on-one meetings with team members to discuss their goals and progress.
Responsible for conducting staff performance evaluations.
Facilitate and lead shift meetings.
Maintain team morale and uphold professionalism among team members by serving as a role model.
Adhere to departmental expectations.
Ensure compliance with all regulatory agency requirements through proper documentation, audits, and corrective actions.
Act as the primary point of contact in the absence of the manager.
Assist the team with daily lab operations.
Approve time cards and requests for paid time off (PTO).
Escalate laboratory issues and team concerns to the manager, providing clear communication of the problems and suggesting potential solutions.
Have a comprehensive understanding of the laboratory process to identify and troubleshoot issues as they arise.
Recognize when and how to appropriately escalate issues.