About the job
Guidepoint is a premier research enablement platform committed to enhancing understanding and empowering our clients' decision-making processes. Utilizing cutting-edge technology, real-time data, and hard-to-source expertise, we assist our clients in transforming insights into impactful actions.
With a robust network of nearly 1.75 million experts and a dedicated team of 1,600 employees worldwide, we provide leading organizations with timely intelligence and research tailored to their needs. Guidepoint enables companies and investors to effectively navigate the vast sea of information available today, ensuring it is both actionable and valuable.
Join us in playing a crucial role in Guidepoint’s success.
As a Client Service Associate, you will engage deeply with our clients to understand their unique business challenges and identify the ideal experts capable of providing valuable insights. You will actively source and recruit new experts into our expansive network of over 1,500,000 Guidepoint Advisors, determining which experts are best suited for client consultations. This role often represents an exciting entry point for recent graduates, offering a unique opportunity to apply essential business skills while gaining exposure to diverse industries and disciplines.
Who We Are:
- Collaborative and team-oriented environment
- Dedicated professionals striving for excellence
- Structured mentorship to enhance project management and customer service skills, ensuring exceptional client outcomes
- Proactive leadership committed to your career development and opportunities for advancement within Guidepoint
- We are passionate about your career journey: Explore our Client Service Career Trajectory.
Your Responsibilities:
- Collaborate with Project Managers to devise strategies that meet client project requests
- Leverage platforms such as LinkedIn, press releases, case studies, and online resources to identify the most suitable experts for addressing client inquiries
- Identify promising leads and invite them to join our network for consultations with clients
- Screen experts to evaluate their suitability for specific projects and create detailed professional profiles for client presentations

