About the job
Join Visa's Risk Services team as a Client Care Fraud Prevention Associate, where you will play a crucial role in safeguarding online transactions. Your responsibilities will include analyzing online orders for fraudulent activity, assessing current fraud trends, and implementing various fraud prevention services tailored for both merchants and issuers. Your expertise will directly influence the quality of service that merchants expect from Visa.
In this pivotal role, you will help execute the business strategy of the Client Care Risk Services team across all regions, enriching the merchant experience by ensuring compliance with established processes while enhancing efficiency and reducing costs through automation.
Key Responsibilities
- Demonstrate exceptional written and verbal communication skills, with the ability to distill complex information into clear, actionable recommendations.
- Analyze intricate data models to ascertain the legitimacy of transaction logs.
- Be a detail-oriented problem solver, monitoring and responding to an array of proprietary Visa solutions designed to detect potential fraud and risk-related activities.
- Work in collaboration with Visa teams and clients during fraud incidents to provide real-time updates and facilitate decision-making.
- Exhibit self-motivation and the ability to manage multiple risk-related projects simultaneously.
This position is hybrid, and the specific number of days required in the office will be determined by your Hiring Manager.

