About the job
Who We Are
At Nava, we are dedicated to revolutionizing the healthcare system. With nearly 160 million Americans depending on their employers for healthcare, we recognize the urgent need for change. Our innovative approach combines extensive benefits expertise with state-of-the-art technology to create a modern, transparent, and cost-effective healthcare experience.
Founded by experienced entrepreneurs and supported by top-tier investors, Nava is rapidly emerging as one of the leading benefits brokerages in the nation. We are pioneers in integrating brokerage expertise with proprietary technology, such as HQ, our AI-driven benefits platform. This platform is designed to empower HR teams to manage renewals, streamline strategies, eliminate spreadsheet chaos, and enhance employee navigation of their benefits.
Operating in a $50 billion industry ripe for transformation, Nava is positioned to succeed by reducing costs for employers, satisfying employees, and redefining healthcare for millions of Americans.
About This Role & Its Significance
We are seeking a Client Associate - Micro Group to join our Client Success team. This role is tailored for a polished, detail-oriented benefits professional eager to transition from analytical tasks to managing client relationships, while collaborating closely with Senior Client Managers and Account Executives.
This position is perfect for a Senior Benefits Analyst or junior Account Manager looking for growth opportunities and the chance to take ownership of a book of business while learning from seasoned consultants. You will play a vital role in supporting our Micro Group book of business, which includes groups of 2-50 employees.
At Nava, this role exists at the crossroads of technical proficiency and relationship management. You will enhance your consulting skills, broaden your strategic perspective, and deepen your benefits knowledge while directly contributing to our mission to #fixhealthcare. You'll have access to cutting-edge, AI-enabled tools that streamline operational tasks, allowing you to concentrate on delivering impactful results for both employers and employees.
This is a fully remote position, ideally suited for candidates based in California or those with substantial experience in California micro groups.

