About the job
Join the illustrious team at Charlotte Tilbury as we seek talented makeup artists to represent our brand. As a Charlotte Tilbury Brand Expert Makeup Artist, you will showcase your artistry while providing exceptional sales and customer service. Drawing upon over 20 years of experience working with top celebrities and brands, you will share Charlotte’s artistry secrets with clients, embodying the philosophy of ‘artistry made easy.’ Your role will be pivotal in building a remarkable beauty business where your sales-driven mindset and retail experience will shine.
As a Brand Expert, you will create captivating makeup experiences in-store, always reflecting the core values and image of Charlotte Tilbury. Working within an elite team, you will promote the brand through your outstanding artistry and customer service, aiming to achieve sales targets by crafting memorable shopping experiences with personalized service. Your enthusiasm for our products will resonate with customers, ensuring they appreciate Charlotte’s approach to beauty.
Main Responsibilities:
- Sales:
- Work diligently to meet sales goals and hourly targets.
- Enhance brand visibility through effective product knowledge sharing and demonstrations.
- Display entrepreneurial initiative within company guidelines.
- Customer Service:
- Set an example of excellence in customer service, embodying the Tilbury Touch.
- Team Collaboration:
- Foster a positive and cooperative work environment with colleagues.
- Encourage open communication, professionalism, and creativity at all times.
- Operational Duties:
- Ensure the counter/gondola is ready for customers from opening to closing.
- Maintain high hygiene standards for display units, tools, and testers throughout the day.
- Support inventory management through stock counts, rotation, and timely replenishment.
- Assist in visual merchandising and event execution while collaborating with the Sales and Artistry Executive.
- Maintain consistent communication with the brand field team regarding counter/gondola needs.
- Manage timekeeping and payroll submissions through the designated application.

