About the job
Join our team as a Certified Central Sterile Technician and take advantage of a $500 sign-on bonus after 90 days of employment!
Primary Responsibilities
Patient Experience:
- Provide a warm, professional greeting to patients and assist them with their needs.
- Handle phone inquiries, directing calls to the appropriate personnel.
- Inform patients about appointment schedules, available services, and clinic policies.
Scheduling & Clinic Coordination:
- Manage patient appointment scheduling, confirmations, and rescheduling as necessary.
- Oversee the daily flow of the clinic and coordinate therapist schedules efficiently.
- Maintain effective communication with therapists regarding patient requirements and scheduling updates.
Insurance & Financial Services:
- Confirm patients' insurance benefits and eligibility.
- Acquire necessary referrals and prior authorizations.
- Assist in collecting copays, coinsurance, and any outstanding payments.
- Educate patients about their insurance coverage and financial responsibilities.
Administrative Duties:
- Input and maintain accurate patient data within the electronic medical record (EMR) system.
- Ensure confidentiality in accordance with HIPAA regulations.
- Organize, scan, and file patient documentation efficiently.
- Support with reports and various clerical tasks as needed.
Benefits:
- 401(k) plan
- Accidental Death & Dismemberment (AD&D) insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Comprehensive health insurance
- Health savings account
- Life insurance
- Career advancement opportunities
- Paid sick time
- Paid time off (PTO)
- Parental leave
- Profit sharing program
- Vision insurance