About the job
Funding Societies | Modalku stands as the leading SME digital finance platform in Southeast Asia, licensed and operational across Singapore, Indonesia, Thailand, Malaysia, and Vietnam. Supported by prestigious investors including Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC bank, we are committed to empowering small and medium enterprises (SMEs) with innovative financing solutions, funded by both individual and institutional investors, as well as providing payment solutions to SMEs and consumers.
At Funding Societies | Modalku, we uphold our core values encapsulated in GETFS:
- Grow Relentlessly: We strive to become our best, most authentic selves.
- Enable Teamwork, Disable Politics: We believe in the power of collaboration to achieve collective success.
- Test Measure Act: Embracing curiosity, we continuously innovate and improve through experimentation.
- Focus on Impact: Our actions are driven by a desire to create tangible results.
- Serve with Obsession: Building long-term relationships through a customer-centric approach is our priority.
We are seeking a dynamic Business Intelligence (BI) and Data Operations Lead to spearhead and expand our data operations. In this pivotal role, you will lead a team dedicated to upholding reporting excellence, from regulatory compliance to enterprise dashboards, while enhancing automation and infrastructure to ensure data delivery is faster, cleaner, and more reliable. This role is crucial in shaping the core of our data ecosystem, designing robust systems that meet our current needs while preparing for future scalability and insight generation.
Key Responsibilities:
Operational Excellence:
- Oversee data operations, ensuring quality, responsiveness, and clearly defined service standards.
- Define and monitor operational SLAs, success metrics, and data quality KPIs.
- Drive automation and process optimization to minimize manual tasks and enhance operational efficiency, with a focus on implementing AI-driven automation solutions.
Regulatory, Compliance & Governance:
- Lead regulatory and compliance reporting efforts, ensuring accuracy, timeliness, and full audit readiness.
- Establish and uphold data quality and availability standards within BI environments.
BI Platform & Infrastructure Management:
- Manage and optimize the dashboard ecosystem, enhancing reliability, performance, and user adoption across the organization.
- Collaborate closely with Data Engineering and Data Analytics Leads to improve reporting infrastructure and semantic data layers.
Cross-Functional Collaboration:
- Work alongside Product and Engineering teams to evaluate the downstream data implications of product modifications, ensuring data integrity and readiness across all systems.
Leadership & Team Development:
- Mentor and coach the BI & Data Ops team to cultivate deep technical expertise and operational proficiency.

