About the job
Join our innovative team as a Backend Engineer focused on AI Integration at docplanner in Bologna. You will play a pivotal role in designing and developing the next generation of our AI-driven products. Your expertise will help us enhance our AI capabilities, particularly in our conversational AI products. Collaborating closely with AI engineers, product managers, and a dedicated engineering team, you'll drive the technical architecture and ensure the delivery of modern, scalable, and real-time solutions.
Key Responsibilities:
- Design, develop, and maintain scalable and robust backend services originating from our voice and chat AI applications.
- Explore and experiment with cutting-edge technologies to facilitate real-time and seamless integrations, creating proof of concepts (POCs) to test innovative trends in the AI landscape.
- Integrate third-party APIs, including Twilio (voice), WhatsApp, ElevenLabs, OpenAI, and others.
- Implement real-time communication features such as WebSockets and streaming, along with conversation architectures and advanced voice functionalities.
- Design and enhance multi-agent orchestration frameworks for AI-driven conversations.
- Collaborate on CI/CD pipelines, ensuring effective monitoring, logging, and operational support.
- Produce clear documentation and facilitate knowledge sharing within the team.
Your Journey with Us:
First Week:
- Establish your development environment.
- Participate in comprehensive onboarding sessions.
- Begin exploring our products and getting acquainted with the team.
First Month:
- Familiarize yourself with our workflows and processes.
- Address and resolve support tickets.
- Develop, test, and deploy your first feature into production.
- Monitor the performance and impact of your feature.
After Three Months:
- Gain an in-depth understanding of our AI system integration.
- Deliver three to five new features to production.
- Identify opportunities for product enhancements and schedule your proposals for upcoming development cycles.
After Six Months:
- Work closely with our AI/LLM engineering team.
- Research and evaluate the integration of new frameworks and concepts into our architecture.
- Develop and present proof of concepts (POCs) to illustrate the potential benefits of adopting new technologies.

