About the job
Job Title:
Automotive Customer Service Representative / Shuttle Driver
Location:
600 Valley Ranch Pkwy South Irving, TX 75063
Job Overview:
Join Christian Brothers Automotive as a Customer Service Representative/Shuttle Driver, where your primary responsibility will be to ensure safe and dependable transportation for our customers to and from our automotive shop. You will operate our branded vehicle in compliance with all traffic laws and safety protocols. Your role also involves delivering exceptional customer service, which includes greeting clients, managing check-ins and check-outs, and maintaining a clean and welcoming shuttle environment. As the face of our business, you play a pivotal role in nurturing customer relationships.
Key Responsibilities:
- Manage customer check-ins and check-outs using our service system
- Handle incoming calls and schedule appointments
- Provide safe shuttle service for our valued clients using our branded vehicle
- Exhibit utmost respect and care towards guests, embodying the values of Christian Brothers Automotive
- Assist the shop with receiving and processing parts, and perform errands as necessary
- Maintain the cleanliness and organization of the facility
- Support team members with clerical duties, such as accounts receivable and filing paperwork
- Direct and coordinate guest service activities as workload dictates
- Notify the service manager of any maintenance needs for the shuttle vehicle, including oil changes and cleaning
- Ensure the shuttle remains tidy and organized
- Adhere to all safety policies and procedures
- Perform other duties as assigned

