About the job
As an Assistant Manager at Hollister Co., you will play a pivotal role that integrates business strategy, operational excellence, creativity, and effective people management. Your primary objective will be to enhance sales performance through insightful business analysis and by delivering exceptional customer service. You will oversee daily store operations, including managing opening and closing routines, while driving efficiency across all processes within the store.
Utilizing your creative flair, you will implement floorset updates, provide styling recommendations, and deepen product knowledge to elevate the shopping experience. Additionally, you will take on the role of a talent leader, guiding recruitment efforts and fostering training and development to enhance staff engagement and growth. Your commitment to excellence is paramount; we expect you to bring your best self to work each day. Our promote-from-within philosophy ensures that as an Assistant Manager, you will not only build on your foundational skills but also have the opportunity to evolve into future leaders within our organization.
Key Responsibilities:
- Enhance Customer Experience
- Drive Sales Performance
- Oversee OMNI Channel Fulfillment
- Manage Store Presentation and Sales Floor Supervision
- Handle Store & Stockroom Operations
- Administer Staffing, Scheduling, and Payroll Management
- Lead Training and Development Initiatives
- Facilitate Effective Communication
- Ensure Asset Protection

