The Assistant Bakery Operations Manager (ABOM) serves as a crucial stepping stone in our leadership pipeline, meticulously crafted to cultivate the next generation of Bakery Operations Managers. In this pivotal role, ABOMs will operate at a near-BOM level, demonstrating urgency, precision, and accountability in executing bakery operations while honing their leadership skills for independent management. This position seamlessly integrates hands-on operational excellence with talent development, administrative responsibilities, and team leadership. ABOMs act as a genuine extension of the BOM, prepared to assume full bakery ownership when required. Join us at our Akron location at 367 S Main St, Akron, OH 44308.
KEY RESPONSIBILITIES:
Operational Execution
• Oversee core bakery operations, including inventory management, staffing coordination, and adherence to detailed administrative protocols.
• Ensure unwavering compliance with product quality, cleanliness, food safety, and customer experience standards.
• Aid in ordering processes, maintaining inventory accuracy, and implementing shrink control measures.
• Assist in creating and executing staff schedules to achieve operational targets effectively.
Talent & Team Development
• Involve in recruiting, interviewing, onboarding, and training new team members.
• Provide consistent coaching and real-time constructive performance feedback.
• Hold team members accountable to established standards while fostering a culture of growth and development.
• Ensure that onboarding and training programs are conducted in accordance with company standards.
Leadership & Ownership
• Independently manage bakery operations in the absence of the BOM.
• Exemplify urgency, accountability, and operational discipline.
• Collaborate with the BOM and Area leadership to identify and address operational challenges.
• Maintain operational continuity during leadership transitions or staffing shortages.
• Perform other tasks as assigned.
WHAT SUCCESS LOOKS LIKE
• Capable of independently executing all BOM-level administrative and operational duties.
• Bakery operates at high standards with a fully staffed and well-trained team.
• Cultivates a strong culture of accountability and consistency.
• Acts as a dependable operational leader during any coverage scenario.
• Demonstrates clear readiness and potential for upward mobility into a BOM role.
QUALIFICATIONS & EXPERIENCE:
• Minimum of 1 year of leadership experience in restaurant, retail, or hospitality settings.
• Strong operational discipline and keen attention to detail.
• Ability to mentor and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Capability to perform all bakery roles during peak business periods.
• Excellent communication and problem-solving abilities.