About the job
Join Bosch Rexroth as a Technical Services Engineer, where you will play a key role as an inside Application Engineer. Your primary responsibility will be to facilitate projects through our internal engineering workflows, ensuring quality checks on submitted circuits, overseeing application lab testing, and providing technical support via email and voicemail. This role not only offers the chance to impact the engineering process but also presents opportunities for advancement into the Application Engineering domain. We are seeking a detail-oriented, highly organized individual who excels in transforming concepts into structured actions and measurable results. Expect up to 25% travel.
Sales Process and Application Engineering Support
- Evaluate projects from Application Engineering for technical accuracy, completeness, and required external documentation.
- Utilize i-Choose Pro to quickly generate quotes upon request.
- Coordinate project assignments with the HIC design team, addressing any technical inquiries they may have.
- Submit Engineering Change Requests (ECRs) for modifications to released blocks.
- Facilitate project progression through the release process as needed.
- Collaborate closely with the sales operations strategic specialist to continuously enhance this process.
Customer Technical Support
- Deliver internal technical support for Sales, Applications, and Customers, managing inquiries through our technical support email and voicemail.
- Maintain comprehensive knowledge of locating prints and models for both HF and CH and effectively communicate this information to customers.
- Possess basic troubleshooting skills in mechanical, hydraulic, and electrical domains.
Internal Applications Lab Testing Support
- Collaborate with Applications Lab technicians to perform advanced testing.
- Demonstrate an understanding of basic electronics setup with our controllers and Data Acquisition (DAQ) systems.
- Set up and operate two testing benches (load sense and fixed displacement pumps).
- Translate high-level instructions from applications into detailed step-by-step guides for technicians.
- Perform initial validity checks on data before conducting comprehensive testing matrices.

