About the job
About Us
At telli, we are pioneering the development of the first AI-native phone system designed to revolutionize customer communication.
Since our launch at Y Combinator last year, we've achieved an impressive over $2M in annualized revenue with a dedicated team of just 12.
Many businesses struggle with customer communication, not due to a lack of care, but because they are overwhelmed by the volume of calls. This often leads to reliance on subpar outsourced call centers or wasted internal resources on repetitive calls.
With telli, our clients benefit from AI voice agents that efficiently manage repetitive calls, allowing human agents to concentrate on high-impact interactions. The outcome is enhanced efficiency, happier teams, and superior customer experiences.
Traditional phone systems are not equipped for an AI-driven environment. That's why we are creating the first AI-native phone system that integrates management of both human and AI teams on a single platform.
Our founding team has firsthand experience in this domain, having operated a 150-person internal call center at Enpal. We understand the challenges and costs associated with scaling high-quality customer service via phone.
The potential for growth is immense, and we are just getting started. Our mission is to empower every company to deliver exceptional customer experiences by eliminating the age of low-quality call centers.
What You'll Do
Pilot Ownership & Commercial Success
Manage dedicated accounts during the pilot phase and drive significant commercial outcomes such as pilot conversion rates and revenue growth.
Oversee pilot projects from initiation to completion, ensuring alignment and progress among all stakeholders.
Identify opportunities for expansion and implement upsell strategies during the pilot phase.
Serve as a trusted advisor to clients, assisting in the development of their AI strategies.
Agent Development & Deployment
Create, design, and enhance AI agents capable of handling thousands of customer interactions daily.
Collaborate closely with engineering teams and clients to develop and launch production-ready agents.

