About the job
About Us
At Hiya, we are committed to restoring trust in voice communication by making calls safe, useful, and human once more.
Voice is the quintessential form of human interaction, yet it has become increasingly mistrusted due to spam, scams, and AI manipulation, which undermine our connections.
Our advanced AI voice technology analyzes over 28 billion calls monthly, safeguarding more than 550 million users and 800+ businesses globally. We collaborate with a growing international network that includes AT&T, Samsung, British Telecom EE, Rogers, MasOrange, Bell Canada, MasMovil, and Virgin Media O2. Our mission goes beyond merely thwarting bad actors; we aim to empower individuals to feel confident and secure in answering their calls.
As we navigate this pivotal moment for voice technology, the demand for trustworthy voice communication continues to surge alongside emerging threats and advancements. Hiya is experiencing over 40% annual growth, expanding internationally, and leading the evolution of voice technology.
Join us and be part of a team that is not only shaping the current landscape of voice technology but is also defining its future—smarter, safer, and truly worth answering.
About the Position
As an AI Engineer at Hiya, you will develop and integrate innovative AI solutions into our products, emphasizing rapid iteration, prompt engineering, and real-world application. Your role will involve optimizing foundational models, designing sophisticated multi-agent systems, and creating groundbreaking solutions that will drive the next generation of voice intelligence.
What You’ll Do
Integrate AI solutions into current products and workflows
Collaborate with cross-functional teams to comprehend business needs and translate them into technical solutions
Conduct model evaluations, prompt engineering, and fine-tuning of large language models (LLMs)
Implement and manage AI orchestration, including agent-based systems
Contribute to the design and implementation of AI-powered applications and user interfaces
Influence the technical direction and best practices for LLM application development
Stay abreast of advancements in AI research and integrate cutting-edge techniques
What You’ll Need to Succeed
Proficiency in programming languages such as Python, JavaScript, or TypeScript
Experience working with foundational models and large language models
Strong understanding of AI frameworks and libraries
Ability to work collaboratively in a fast-paced environment
Excellent problem-solving skills and a passion for technology

