About the job
Join Trustpilot on our exciting journey as a profitable, high-growth FTSE-250 company with a vision to become the universal symbol of trust. We operate the world’s largest independent consumer review platform, and while we've achieved much, the journey is far from over. Become a pivotal part of our mission to shape trust!
As our AI Enablement Manager, you will lead the charge in embedding AI as a fundamental skill across the organization. Your role will involve establishing a comprehensive AI Centre of Excellence, empowering teams to leverage AI for enhanced productivity, and fostering a dynamic community of AI advocates.
This position is ideal for individuals passionate about driving transformation, cultivating a culture of innovation, and translating new technologies into measurable business outcomes.
Key Responsibilities:
- Establish and spearhead Trustpilot's AI Centre of Excellence, including the AI Champions network, facilitating regular knowledge-sharing sessions to inspire innovation and amplify impact organization-wide.
- Enhance AI awareness and confidence through the creation and delivery of workshops, training sessions, and internal content, partnering with the right collaborators for effective upskilling.
- Support company initiatives like quarterly AI demonstrations to highlight practical applications and tangible benefits.
- Collaborate with digital, product, data, and procurement teams to ensure accountable and cost-effective AI integration.
- Develop guidelines for the ethical and effective use of AI, ensuring alignment with our values and future-proofing our approach.
- Stay abreast of AI trends and innovations, translating insights into actionable business opportunities.

