About the job
Asten Santé, a subsidiary of the La Poste Group, is a leading provider of home healthcare services, supporting over 110,000 patients across France. Our expertise covers sleep apnea, respiratory insufficiency, infusion therapy, nutrition, and insulin therapy via pumps.
A committed employer recognized as a Great Place to Work, we prioritize the human element in everything we do.
If you're looking to join a large organization to enhance your skills while making a meaningful impact in your career, we invite you to be part of our team!
Asten Santé is currently seeking an Administrative Assistant for our Mulhouse agency, specializing in infusion and nutrition services, on a permanent contract (CDI).
Start date: As soon as possible
Your main responsibilities include:
Patient File Management:
Entering and managing administrative data in the ERP after installations.
Processing initial prescriptions, modifications, and renewals.
Following up on prescriptions and ensuring their proper management.
Verifying the completeness of files and the billing of services.
Renewal of Prescriptions:
Checking the completeness of files and administrative elements.
Ensuring proper management of patient files and billing.
Controlling the administrative files of patients from other regions.
Management of Rejections:
Handling administrative rejections (Social Security, insurance, etc.) and facilitating the billing process.
Management of FAE (Invoices to be Established):
Monitoring prescriptions under the responsibility of DMT/CMT.
Addressing billing anomalies, inconsistencies between equipment and prescriptions, hospitalizations, and pending prescriptions.
You will benefit from a comprehensive onboarding program, including internal training, to ensure a smooth transition into your role!

