About the job
At MERGE, we are Built Different. As a unique marketing and technology agency, we focus on the vital intersection of health and wellness—where human impact is paramount. By integrating storytelling with technology, we transcend conventional engagement methods to embrace Whole Human Marketing. This strategy acknowledges the multifaceted nature of individuals and leverages AI to make every brand interaction feel intuitive, contextual, and pertinent.
Our unwavering dedication to human-centric innovation unites us and drives our mission forward. We are guided by our North Star: connecting individuals with brands to promote healthier, happier lives.
Advance Your Career with Us
At MERGE, we are committed to fostering an exceptional work environment that nurtures the growth of talented and ambitious individuals. We provide an experience that inspires you to think innovatively and feel profoundly—empowering you to engage your intellect and emotions in producing your best work.
As the Account Supervisor, your responsibilities will include:
Overseeing brand strategy and marketing campaigns to achieve success for designated accounts, delivering strategic value, and surpassing client expectations. You will act as the primary client partner, cultivating and sustaining strong senior-level relationships to lead and execute marketing brand strategies and projects. Collaborating closely with clients and internal teams, you will plan, implement, manage, and assess detailed campaign and project plans, ensuring timely and budget-friendly delivery that meets both agency and client standards, with a keen focus on measurable outcomes.
Your Key Responsibilities:
- Develop a comprehensive understanding of the client’s business and the life sciences sector, and foster a similar understanding within the agency.
- Engage clients in strategic program planning; collaborate with Digital, Development, Creative, and other teams to craft and present solutions that align with their business objectives.
- Build strong client relationships through proactive engagement, impeccable execution, and timely delivery.
- Stay informed on industry trends, technological advancements, and new vendor partnerships to enhance service offerings for clients.
- Create creative briefs and action plans as needed.
- Effectively manage changes from multiple partner agencies and clients, triaging as necessary.
- Negotiate project scopes and drive organic growth; oversee burn reports and discussions regarding changes in scope as required.