Java Developer with Production Support

About DialpadDialpad is an innovative AI-powered customer communication platform that is redefining the way businesses engage with their clients. More than 50,000 organizations worldwide, including industry leaders like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, trust Dialpad to enhance customer relationships through actionable, real-time AI insights. To discover more, visit dialpad.com.Joining DialpadAt Dialpad, you become part of a dynamic team focused on our collective mission of driving success for our customers and their employees. We understand that every conversation counts, and we strive to elevate these interactions with a platform that delivers real-time insights and automation.We value continuous growth and evolution, encouraging each team member to utilize our cutting-edge AI solutions to enhance both our platform and personal skills. We seek individuals who not only meet our high expectations but also exceed them. Our ambition is grand, and achieving it requires a team that operates at peak performance. We look for candidates who embody the essential traits of success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs a Product Support Engineer, you will collaborate closely with our product and engineering teams to troubleshoot bugs, prioritize customer inquiries, and document APIs and functionalities across various applications. We are in search of exceptional support engineers who can effectively debug intricate calling and meeting issues, possess a strong desire for technical growth, tackle complex problems, and consistently exceed customer expectations.This role is a six-month contract position reporting directly to an Engineering Manager. We operate on a hybrid work model from our Bengaluru, India office, combining the benefits of in-person collaboration with remote flexibility.You flourish in a fast-paced, high-growth environment, demonstrating the ability to quickly understand and adapt to new products or services. As a strong communicator, you enjoy assisting others and take pride in your work.

About Pebl Pebl offers an AI-powered Global Work Platform™ that helps organizations hire, pay, and manage talent in over 185 countries. The team draws on deep compliance expertise and local knowledge to make global expansion smoother for clients, removing much of the risk and bureaucracy from cross-border hiring. Role Overview: Product Operations Associate (2-Month Contract) This short-term contract role is based in Bengaluru, India. The Product Operations Associate will support an HR operations project focused on implementing and migrating Time Off policies within Pebl’s systems. The position is designed for a junior professional who is precise, organized, and comfortable with process-driven work. Contract duration: 2 months (fixed-term) What You Will Do Enter and configure Time Off policies in internal tools, following detailed guidelines and documentation. Translate policy rules into system settings, including accruals, carryover, and eligibility requirements. Migrate employees from current Time Off policies to new ones. Check data accuracy before and after migration to confirm correct balances and assignments. Follow step-by-step instructions and standard operating procedures (SOPs). Spot and flag inconsistencies, edge cases, or data issues as they arise. Work with HR and Operations teams to resolve discrepancies. Keep organized records of completed work and track progress throughout the project. What We Look For Strong attention to detail and a focus on accuracy. Comfort working with structured processes and clear documentation. Ability to manage repetitive tasks consistently and efficiently.

About Pebl Pebl provides an AI-driven Global Work Platform™ that helps companies hire, pay, and manage talent in over 185 countries. The team focuses on compliance and local expertise, making it easier for businesses to grow internationally without added risk or bureaucracy. Contract Role Overview The Product Operations Associate (2 Month Contract) will support a key HR operations project in Bengaluru, India. The main focus is on implementing and migrating Time Off policies, with careful attention to accuracy and data quality at every step. Main Responsibilities Enter and configure Time Off policies in internal tools, following set guidelines. Translate policy rules into system settings, including accrual rates and eligibility criteria. Migrate employee records from current Time Off policies to a new framework. Check data integrity before and after migration to confirm balances are correct. Follow standard operating procedures (SOPs) closely. Spot and report any inconsistencies or data issues as they arise. Work with HR and Operations teams to resolve discrepancies. Keep clear records of completed tasks and progress throughout the project. What We Look For Strong attention to detail and a commitment to accuracy. Comfort working with structured processes and maintaining documentation. Ability to approach repetitive tasks with consistency and a proactive mindset.

About Acceldata Acceldata develops enterprise data observability solutions and has operated since 2018. Headquartered in Silicon Valley, the company focuses on helping organizations build and manage high-quality data products through its Enterprise Data Observability Platform. The platform brings together technologies in AI, large language models, analytics, and DataOps. Its goal: to give enterprises reliable, trusted data so their data initiatives succeed. Acceldata delivers its platform as a SaaS product. Clients include global organizations such as HPE, HSBC, Visa, Freddie Mac, Manulife, Workday, and Oracle. The company is Series C funded, with backing from Insight Partners, March Capital, Lightspeed, Sorenson Ventures, Industry Ventures, and Emergent Ventures.

Join our dynamic team at weekday-1 as a Product Support Engineer at Level 2. In this role, you will be responsible for providing exceptional technical support and troubleshooting assistance for our innovative products. You will collaborate with cross-functional teams to ensure customer satisfaction and maintain product quality.

As a Product Support Engineer (L2) at weekday-1, you will play a crucial role in ensuring our products meet the highest standards of reliability and performance. You will be the first point of contact for technical escalations, providing expert support to our clients and internal teams. Your responsibilities will include troubleshooting complex issues, guiding customers through technical solutions, and collaborating with cross-functional teams to enhance our product offerings.

As a Staff Product Support Engineer / Product Specialist (Cloud Support SME) at Acceldata, you will play a crucial role in rapidly addressing complex customer challenges across multiple cloud ecosystems, including AWS, Azure, and GCP, with a particular focus on one. Your primary objective will be to deliver swift resolutions and ensure seamless operational continuity, empowering customers to monitor, predict, and optimize their data systems for impactful business outcomes.If you're enthusiastic about thriving in a fast-paced, dynamic environment and wish to contribute to the forefront of data solutions, this is the perfect role for you.

About Acceldata Acceldata builds enterprise data observability solutions that help organizations manage and trust their data. Since 2018, the company has developed a platform that supports businesses in making the most of their data assets. Acceldata’s technology supports advancements in AI, large language models, analytics, and DataOps, with a focus on delivering reliable data for critical business needs. Clients include global names such as HPE, HSBC, Visa, and Oracle. Acceldata is Series-C funded, backed by investors like Insight Partners and Lightspeed. Role Overview: Hadoop Product Support Engineer This position is based in Bengaluru. The Hadoop Product Support Engineer will work with Acceldata’s data observability platform, supporting enterprise customers as they build and maintain their data products. The role focuses on ensuring data reliability and helping clients resolve technical issues related to Hadoop and associated technologies.

Position Overview:We are on the lookout for a Senior Staff Product Support Engineer - Hadoop Subject Matter Expert (SME) to spearhead the design, optimization, migration, and scaling of advanced Hadoop and Spark-based data processing systems. This position requires extensive hands-on experience with Hadoop and other essential data operations while concentrating on building robust, high-performance distributed data systems. You will work closely with customer engineering teams to deliver high-throughput Hadoop and Spark applications and tackle intricate data challenges related to migration, upgrades, reliability, and performance optimization post-migration.If you thrive in fast-paced, dynamic environments and are eager to contribute to cutting-edge data solutions, this opportunity is tailored for you.

Join Eurofins as a Senior Product Support Specialist, where your expertise will play a pivotal role in enhancing customer satisfaction and driving product excellence. In this dynamic position, you will troubleshoot complex issues, provide in-depth product knowledge, and collaborate with cross-functional teams to deliver outstanding support services. Your contributions will directly impact the quality and reliability of our products, ensuring clients receive top-notch service.

Join our dynamic team as an AWS Cloud Engineer, specializing in production support within the banking domain. You will play a critical role in ensuring the reliability and performance of cloud-based applications. Your expertise in AWS services and troubleshooting will be pivotal in maintaining our high standards of service delivery.

Join Eurofins as a Senior Product Support Specialist, where you will play a pivotal role in ensuring our products meet the highest standards of quality and functionality. In this dynamic position, you will be responsible for providing expert support to our customers, troubleshooting product issues, and collaborating with cross-functional teams to enhance user experience.

About CodeRabbitCodeRabbit is a pioneering research and development firm dedicated to creating remarkably efficient human-machine collaboration systems. Our mission is to develop the next generation of AI-driven code reviewers, fostering a synergistic relationship between innovative software engineers and advanced algorithms that far surpass the capabilities of individual engineers. By merging cutting-edge language models with human creativity, we are redefining the limits of software development efficiency and quality.Role OverviewWe are on the lookout for a highly skilled and proactive Senior Product Support Engineer to join our dynamic Rapid Response engineering team. In this pivotal role, you will tackle intricate technical challenges to ensure our clients maximize the benefits of our AI-powered code review platform. Acting as a vital link between our state-of-the-art AI technology and the talented software engineers who depend on it, you will advocate passionately for our customers, striving to exceed their expectations and enhance their investment in CodeRabbit.As a Senior Product Support Engineer at CodeRabbit, you will contribute to the advancement of innovative applied AI systems that transform code review operations. You will work at the intersection of intelligent systems and software engineering, developing tools that empower developers to rapidly iterate in complex settings. Your expertise will be instrumental in crafting solutions that improve code quality and enhance developer productivity.

Join our team as a Product Support Operations Manager at Stripe, a leading technology company that provides economic infrastructure for the internet. In this pivotal role, you will oversee and enhance the operations of our product support teams, ensuring that our customers receive exceptional and timely assistance. You will collaborate with cross-functional teams to identify opportunities for process improvement, implement best practices, and drive customer satisfaction.

The Customer & Product Support Analyst at AlphaSense India works to improve both customer satisfaction and product performance. Based in Bengaluru, this position focuses on handling customer inquiries and delivering effective product support. Role overview This role centers on resolving customer questions and issues, ensuring that users receive timely and accurate assistance. Collaboration with colleagues from different teams is a key part of the job, helping to identify areas for ongoing improvement. What you will do Respond to customer inquiries and troubleshoot product-related problems Work closely with other departments to address customer needs and enhance product features Support efforts to improve internal processes and customer experience Location This position is based in Bengaluru.

As the Lead of Production Support at endpointclinical, you will oversee and enhance the operational efficiency of production processes. You will be responsible for leading a dedicated team that ensures seamless production operations while addressing any arising issues promptly. Your expertise will play a crucial role in optimizing workflows and implementing best practices that align with our commitment to excellence.

About Pebl Pebl helps companies access global talent with its AI-driven Global Work Platform™. Businesses use Pebl to hire, pay, and manage employees in over 185 countries. The platform simplifies international expansion by reducing risk and handling compliance. With more than ten years of experience in global compliance, Pebl supports organizations as they grow and adapt across borders. Role Overview: Global Expense Specialist (3-Month Contract) This contract role sits within Pebl’s Global Payroll and Expense team. The Global Expense Specialist manages high-volume expense auditing and data entry for a three-month term. The work is tactical, with a focus on accuracy and adherence to policy across multiple countries. The position is based in Bengaluru, India. Contract Details Three-month fixed-term contract Preference for coverage during EMEA business hours (typically 11:00 AM to 8:00 PM IST) High availability and responsiveness during these hours is important Key Responsibilities Audit employee expense reports from over 30 countries, checking for compliance with Pebl’s policies and local tax rules (VAT/GST) Process, approve, or reject claims in Expensify, and provide clear feedback to employees when corrections are needed Confirm expenses are coded accurately to the General Ledger and posted correctly in NetSuite Keep detailed records of approvals and rejections to support audits and maintain transparency What We’re Looking For At least 3 years of experience in global expense management, payroll, or accounting Strong attention to detail with a focus on accuracy and compliance

The Customer & Product Support Analyst at AlphaSense helps customers get the most from the company’s products. This role centers on resolving product-related questions and supporting users, with a focus on delivering clear, helpful answers and maintaining a positive experience. What you will do Respond to customer inquiries and troubleshoot product issues Work with teams across the company to resolve support requests Analyze support data to spot trends and suggest improvements Collaboration This position involves frequent interaction with colleagues from different departments to ensure customer needs are met quickly and thoroughly. Location This role is based in Bengaluru.

Join our dynamic team as a .Net Automation Engineer. In this contract position, you will leverage your expertise to design, develop, and implement automated testing frameworks and tools, ensuring the highest quality in software applications. Collaborate with cross-functional teams to deliver robust solutions that meet client needs and enhance operational efficiency.