Java Developer with Production Support

About Acceldata Acceldata develops enterprise data observability solutions and has operated since 2018. Headquartered in Silicon Valley, the company focuses on helping organizations build and manage high-quality data products through its Enterprise Data Observability Platform. The platform brings together technologies in AI, large language models, analytics, and DataOps. Its goal: to give enterprises reliable, trusted data so their data initiatives succeed. Acceldata delivers its platform as a SaaS product. Clients include global organizations such as HPE, HSBC, Visa, Freddie Mac, Manulife, Workday, and Oracle. The company is Series C funded, with backing from Insight Partners, March Capital, Lightspeed, Sorenson Ventures, Industry Ventures, and Emergent Ventures.

About Us:Endpoint is a leading provider of interactive response technology (IRT®) systems and solutions tailored for the life sciences sector. Since our establishment in 2009, we have focused on empowering sponsors and pharmaceutical organizations to achieve remarkable clinical trial outcomes. Our proprietary PULSE® platform is designed to optimize supply chains, reduce operational costs, and guarantee accurate and timely patient dosing. With our headquarters situated in Raleigh-Durham, North Carolina, we also operate across the United States, Europe, and Asia.Position Overview:The Associate Production Support Analyst (APSA) serves as the primary liaison for end users of Endpoint's Interactive Response Technology (IRT) systems. This position involves working autonomously with support from the PSA, Senior PSA, or Lead PSA, and requires collaboration with internal study teams and external clients.* This position offers the flexibility to work remotely from India, with designated working hours from Monday to Friday, 9:30 PM to 5:30 AM Indian Standard Time.

Join our dynamic team at weekday-1 as a Product Support Engineer at Level 2. In this role, you will be responsible for providing exceptional technical support and troubleshooting assistance for our innovative products. You will collaborate with cross-functional teams to ensure customer satisfaction and maintain product quality.

As a Product Support Engineer (L2) at weekday-1, you will play a crucial role in ensuring our products meet the highest standards of reliability and performance. You will be the first point of contact for technical escalations, providing expert support to our clients and internal teams. Your responsibilities will include troubleshooting complex issues, guiding customers through technical solutions, and collaborating with cross-functional teams to enhance our product offerings.

As a Staff Product Support Engineer / Product Specialist (Cloud Support SME) at Acceldata, you will play a crucial role in rapidly addressing complex customer challenges across multiple cloud ecosystems, including AWS, Azure, and GCP, with a particular focus on one. Your primary objective will be to deliver swift resolutions and ensure seamless operational continuity, empowering customers to monitor, predict, and optimize their data systems for impactful business outcomes.If you're enthusiastic about thriving in a fast-paced, dynamic environment and wish to contribute to the forefront of data solutions, this is the perfect role for you.

About DialpadDialpad is an innovative AI-powered customer communication platform that is redefining the way businesses engage with their clients. More than 50,000 organizations worldwide, including industry leaders like Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, trust Dialpad to enhance customer relationships through actionable, real-time AI insights. To discover more, visit dialpad.com.Joining DialpadAt Dialpad, you become part of a dynamic team focused on our collective mission of driving success for our customers and their employees. We understand that every conversation counts, and we strive to elevate these interactions with a platform that delivers real-time insights and automation.We value continuous growth and evolution, encouraging each team member to utilize our cutting-edge AI solutions to enhance both our platform and personal skills. We seek individuals who not only meet our high expectations but also exceed them. Our ambition is grand, and achieving it requires a team that operates at peak performance. We look for candidates who embody the essential traits of success: Scrappy, Curious, Optimistic, Persistent, and Empathetic.Your RoleAs a Product Support Engineer, you will collaborate closely with our product and engineering teams to troubleshoot bugs, prioritize customer inquiries, and document APIs and functionalities across various applications. We are in search of exceptional support engineers who can effectively debug intricate calling and meeting issues, possess a strong desire for technical growth, tackle complex problems, and consistently exceed customer expectations.This role is a six-month contract position reporting directly to an Engineering Manager. We operate on a hybrid work model from our Bengaluru, India office, combining the benefits of in-person collaboration with remote flexibility.You flourish in a fast-paced, high-growth environment, demonstrating the ability to quickly understand and adapt to new products or services. As a strong communicator, you enjoy assisting others and take pride in your work.

About Acceldata Acceldata builds enterprise data observability solutions that help organizations manage and trust their data. Since 2018, the company has developed a platform that supports businesses in making the most of their data assets. Acceldata’s technology supports advancements in AI, large language models, analytics, and DataOps, with a focus on delivering reliable data for critical business needs. Clients include global names such as HPE, HSBC, Visa, and Oracle. Acceldata is Series-C funded, backed by investors like Insight Partners and Lightspeed. Role Overview: Hadoop Product Support Engineer This position is based in Bengaluru. The Hadoop Product Support Engineer will work with Acceldata’s data observability platform, supporting enterprise customers as they build and maintain their data products. The role focuses on ensuring data reliability and helping clients resolve technical issues related to Hadoop and associated technologies.

Position Overview:We are on the lookout for a Senior Staff Product Support Engineer - Hadoop Subject Matter Expert (SME) to spearhead the design, optimization, migration, and scaling of advanced Hadoop and Spark-based data processing systems. This position requires extensive hands-on experience with Hadoop and other essential data operations while concentrating on building robust, high-performance distributed data systems. You will work closely with customer engineering teams to deliver high-throughput Hadoop and Spark applications and tackle intricate data challenges related to migration, upgrades, reliability, and performance optimization post-migration.If you thrive in fast-paced, dynamic environments and are eager to contribute to cutting-edge data solutions, this opportunity is tailored for you.

Join Eurofins as a Senior Product Support Specialist, where your expertise will play a pivotal role in enhancing customer satisfaction and driving product excellence. In this dynamic position, you will troubleshoot complex issues, provide in-depth product knowledge, and collaborate with cross-functional teams to deliver outstanding support services. Your contributions will directly impact the quality and reliability of our products, ensuring clients receive top-notch service.

Join our dynamic team as an AWS Cloud Engineer, specializing in production support within the banking domain. You will play a critical role in ensuring the reliability and performance of cloud-based applications. Your expertise in AWS services and troubleshooting will be pivotal in maintaining our high standards of service delivery.

Join Eurofins as a Senior Product Support Specialist, where you will play a pivotal role in ensuring our products meet the highest standards of quality and functionality. In this dynamic position, you will be responsible for providing expert support to our customers, troubleshooting product issues, and collaborating with cross-functional teams to enhance user experience.

About CodeRabbitCodeRabbit is a pioneering research and development firm dedicated to creating remarkably efficient human-machine collaboration systems. Our mission is to develop the next generation of AI-driven code reviewers, fostering a synergistic relationship between innovative software engineers and advanced algorithms that far surpass the capabilities of individual engineers. By merging cutting-edge language models with human creativity, we are redefining the limits of software development efficiency and quality.Role OverviewWe are on the lookout for a highly skilled and proactive Senior Product Support Engineer to join our dynamic Rapid Response engineering team. In this pivotal role, you will tackle intricate technical challenges to ensure our clients maximize the benefits of our AI-powered code review platform. Acting as a vital link between our state-of-the-art AI technology and the talented software engineers who depend on it, you will advocate passionately for our customers, striving to exceed their expectations and enhance their investment in CodeRabbit.As a Senior Product Support Engineer at CodeRabbit, you will contribute to the advancement of innovative applied AI systems that transform code review operations. You will work at the intersection of intelligent systems and software engineering, developing tools that empower developers to rapidly iterate in complex settings. Your expertise will be instrumental in crafting solutions that improve code quality and enhance developer productivity.

We are seeking a dynamic and enthusiastic Associate Product Manager to join our innovative team at weekday-1 in Bengaluru, Karnataka. As an Associate Product Manager, you will play a crucial role in driving product development and ensuring that our offerings meet and exceed customer expectations.Your responsibilities will include collaborating with cross-functional teams, conducting market research, analyzing customer feedback, and assisting in the development of product strategies. You will have the opportunity to work on exciting projects that shape the future of our products.

Join our dynamic team at weekday-1 as an Associate Product Manager. In this pivotal role, you will collaborate with cross-functional teams to define product vision and strategy, ensuring alignment with customer needs and market trends. You will be instrumental in managing the product lifecycle, from ideation to launch, while utilizing data-driven insights to make informed decisions. If you are passionate about technology and eager to contribute to innovative product solutions, we want to hear from you!

The Customer & Product Support Analyst at AlphaSense India works to improve both customer satisfaction and product performance. Based in Bengaluru, this position focuses on handling customer inquiries and delivering effective product support. Role overview This role centers on resolving customer questions and issues, ensuring that users receive timely and accurate assistance. Collaboration with colleagues from different teams is a key part of the job, helping to identify areas for ongoing improvement. What you will do Respond to customer inquiries and troubleshoot product-related problems Work closely with other departments to address customer needs and enhance product features Support efforts to improve internal processes and customer experience Location This position is based in Bengaluru.

As the Lead of Production Support at endpointclinical, you will oversee and enhance the operational efficiency of production processes. You will be responsible for leading a dedicated team that ensures seamless production operations while addressing any arising issues promptly. Your expertise will play a crucial role in optimizing workflows and implementing best practices that align with our commitment to excellence.

Job Title: Associate Product Manager (AI)About the RoleWe are in search of a dynamic and technically proficient Associate Product Manager (AI) to become an integral part of our innovative team. This exciting opportunity is tailored for individuals with 1–3 years of relevant experience and a robust technical background, particularly in the realm of AI. We also warmly invite interns and recent graduates who are enthusiastic about product management in AI to apply.Key ResponsibilitiesCollaborate closely with engineering and analytics teams to conceptualize, plan, and deliver impactful features within AI products.Conduct thorough analysis of user data and feedback to guide product decisions and enhance the overall user experience.Lead the execution of product initiatives, from ideation through to launch, ensuring timely delivery and excellence in feature quality.Work with cross-functional stakeholders to establish product requirements, prioritize tasks, and align on strategic roadmaps.Keep abreast of AI trends and competitive products to contribute to product vision and strategy.Leverage strong technical skills, business acumen, product design sensibility, and intuition to achieve outstanding product results.Requirements1–3 years of experience in a technical, product, or analytics-focused role (including internships).Strong technical foundation (preferably in Computer Science, Engineering, Mathematics, or a related field).Demonstrated experience in AI (through coursework, personal projects, internships, or prior roles).Proven collaboration skills with engineering, analytics, design, and operations teams.Excellent planning, organizational, and problem-solving abilities.Outstanding written and verbal communication skills.Strong product intuition and a good sense of user experience and design.Business and operations insight with a data-driven approach.Nice to HaveExperience in a high-growth startup or agile product environment.Hands-on involvement in building or optimizing AI orchestration.Familiarity with product management and analytics tools.BenefitsHealth InsurancePTO

Join our dynamic team at weekday-1 as an Associate Product Manager (APM), where you'll play a critical role in shaping our product strategy and enhancing user experience. As an APM, you will collaborate closely with cross-functional teams, analyze market trends, and contribute to product development from conception to launch. This position is ideal for individuals who are passionate about innovation and eager to make an impact in a fast-paced environment.

The Customer & Product Support Analyst at AlphaSense helps customers get the most from the company’s products. This role centers on resolving product-related questions and supporting users, with a focus on delivering clear, helpful answers and maintaining a positive experience. What you will do Respond to customer inquiries and troubleshoot product issues Work with teams across the company to resolve support requests Analyze support data to spot trends and suggest improvements Collaboration This position involves frequent interaction with colleagues from different departments to ensure customer needs are met quickly and thoroughly. Location This role is based in Bengaluru.