ITSM Process Consultant

Join PA Consulting as a Managing Consultant specializing in Process Optimization within the Financial Services sector. In this dynamic role, you will lead transformational projects that enhance operational efficiency and drive strategic improvements for our clients. Your expertise will be pivotal in identifying areas for enhancement, developing innovative solutions, and implementing best practices across various financial services.

Join System Canada Technologies as a Lead Business Process Management (BPM) Developer Consultant, where you will spearhead innovative BPM solutions to enhance operational efficiencies for our clients. You will leverage your expertise in process automation, workflow design, and BPM technologies to deliver high-quality solutions that meet client needs. This role requires a strategic mindset and the ability to collaborate with cross-functional teams to drive successful outcomes. If you are passionate about optimizing business processes and making a significant impact in a dynamic environment, we want to hear from you!

We welcome applications from all our office locations: Newbury, Reading, London, Liverpool, Glasgow (UK); Šibenik, Croatia (considered) Join our team of innovators! .We are not building structures; we are architects of data systems, striving to make a significant impact in the Data World.Our projects span diverse sectors, including telecommunications, insurance, finance, and mortgages, offering you a fascinating insight into various industries.‍ We are on the lookout for exceptional Consultants. If you are eager to join a dynamic team where your expertise will help our clients navigate their data and technology challenges, then keep reading! About the TeamAt Intuita, we are a rapidly evolving consultancy making strides in both the consulting and technology realms. With ambitious goals for the upcoming years, we are keen to onboard talented professionals who will play a crucial role in our journey to exceed client expectations. We are now part of FSP Consulting, charting an exciting and ambitious future! Position OverviewWe are in search of proficient MS Fabric Data Engineers to join our team. Initially, this role may be contract-based, with the possibility of transitioning into a permanent consultancy position. We are agile in our hiring process, so candidates who are available immediately or quickly are preferred, along with holding permanent work rights.In this role, you will be tasked with:Key ResponsibilitiesDesigning and maintaining comprehensive data solutions using Microsoft Fabric, covering Data Engineering, Data Factory, and Data Warehouse functionalities.Managing and optimizing data storage within OneLake, ensuring that data assets are well-governed and structured for sharing.Developing scalable Spark (PySpark/Spark SQL) data transformations via Fabric notebooks to handle high-volume processing.Creating, orchestrating, and monitoring effective data ingestion and transformation pipelines using Fabric Data Factory.Implementing rigorous governance, security, and data lineage practices utilizing Microsoft Purview.Building and maintaining CI/CD pipelines for the automated deployment of Fabric assets, notebooks, and data pipelines.‍Your ProfileWhile we thrive on collaboration with talented individuals, we are particularly interested in candidates who possess the following:

About Checkout.com Checkout.com helps leading brands like eBay, ASOS, Klarna, Uber Eats, and Sony process digital payments. The company manages billions of transactions each year, aiming to make payments so smooth that businesses and their customers barely notice the technology behind them. Headquartered in London, Checkout.com operates across six continents. The team values innovation and high performance, offering opportunities to build a lasting career in fintech. Role Overview: Senior Process Architect As Senior Process Architect on the Operational Excellence team, you will take on projects that shape Checkout.com's global business architecture. This role works closely with senior leaders in Product, Engineering, Legal, and Finance to ensure processes are efficient and support the company’s commercial goals. Key Responsibilities Lead strategic redesigns of business processes across multiple teams, tackling complex challenges and helping build a high-performing operating model. Design and implement automation initiatives, using AI and machine learning to move from manual work to intelligent, self-improving systems. Work with stakeholders across the business to identify dependencies and drive process improvements that reach beyond core operations. Apply advanced analytics, including statistical analysis and predictive modeling, to spot and prioritize opportunities for transformation. Create and uphold process governance standards, ensuring consistency and quality throughout all operations. Location This position is based in London.

About Checkout.com Checkout.com supports the digital economy by enabling smooth online payments for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The company’s platform delivers a seamless payment experience that helps businesses grow and keeps customers engaged. With headquarters in London and 19 offices across six continents, Checkout.com values innovation and efficiency. The team’s work shapes the future of fintech, offering meaningful opportunities for impact and career growth. Role Overview: Principal Process Architect – People Team (London) The People team seeks an experienced Principal Process Architect to drive process improvements across global HR operations. This role suits someone who works independently, thinks analytically, and enjoys hands-on problem-solving. The focus is on redesigning complex HR workflows for scalability and efficiency. This position connects data, people, and systems. The architect will analyze current processes, identify pain points, and develop solutions that remove friction and support growth. The ideal candidate is self-motivated and eager to see the results of their work in action. Key Mission Design and streamline end-to-end HR processes to achieve operational excellence. Simplify workflows, implement automation, and reduce manual work while tackling the People team’s most challenging operational issues. Main Responsibilities Lead initiatives to transform and improve global HR operations Analyze data to identify inefficiencies and areas for improvement Engineer scalable solutions that reduce administrative overhead Focus on complex, unstructured HR areas, building process infrastructure for scaling and automation Impact This role ensures HR processes remain human-centric, efficient, and ready for AI and automation. The Principal Process Architect will play a key part in shaping how the People team operates as the company grows.

About Checkout.com Checkout.com helps businesses grow by making digital payments simple and reliable. Our platform powers transactions for well-known brands including eBay, ASOS, Klarna, Uber Eats, and Sony. When payments run smoothly, businesses succeed and customers return. Headquartered in London, Checkout.com operates from 19 offices across six continents. The team brings together people who value performance and innovation in fintech. At Checkout.com, each role shapes the future of financial technology. Role Overview: Process Architecture Manager The Process Architecture Manager will drive operational excellence within the Finance team. This position focuses on designing processes and building a scalable framework to support the global FinOps strategy. The manager will work closely with Finance leadership to spot inefficiencies and promote continuous improvement. What You Will Do Work with senior Finance leaders in areas like Accounts Payable, Treasury, Tax, and Accounting to identify operational challenges and prioritize high-impact initiatives. Create and roll out standards, methodologies, and toolkits to support consistent process improvement. Oversee the design of complex, cross-functional workflows that help financial operations scale. Define and track key operational KPIs, highlight areas for improvement, and ensure teams follow through on enhancements. Lead change management efforts for process re-engineering, supporting global teams as they adopt new workflows. What We Look For Experience in process architecture or a related field within a finance function. Strong analytical skills with a track record of addressing operational inefficiencies. Clear communicator who can influence stakeholders at all levels. Background in leading cross-functional teams and managing complex projects. This position is based in London.

Role Overview The Managing Consultant role at PA Consulting centers on guiding strategic projects and ensuring strong results for clients. This position involves leading teams, building and maintaining client relationships, and applying creative approaches to improve business outcomes. Key Responsibilities Lead project teams from planning through execution Develop and sustain client relationships Implement solutions that strengthen business performance Location This role is based in London.

About Baringa Partners LLP Baringa Partners LLP is a global consulting firm with over 2,000 professionals based across the UK, Europe, North America, Asia, and Australia. The firm works with organizations in sectors such as energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media, and telecoms. Baringa’s teams focus on strategy, transformation, and operational excellence, using data-driven insights, artificial intelligence, and digital innovation to support client goals. Baringa is recognized for its collaborative approach and commitment to client success. The company has been named a Great Place to Work globally, ranked in 22 categories of the Financial Times UK Leading Management Consultants, and featured by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms. Role Overview: Consultant - Transport The Government practice at Baringa is looking for an experienced Consultant to join the Transport team in London. What you will do Define and secure multi-million-pound business cases and funding for new transport initiatives.

Legal & General is hiring a Process Improvement Actuary in London. This position centers on reviewing and enhancing existing processes to strengthen operational efficiency and uphold high service standards. The focus is on identifying ways to make daily work smoother and supporting the rollout of better approaches. Key responsibilities Review current workflows and processes to identify opportunities for improvement Recommend changes that increase efficiency and maintain quality standards Apply actuarial knowledge to guide decisions and support ongoing process enhancements Role focus This role suits an actuary interested in process improvement and operational excellence. Expect to collaborate with colleagues to spot inefficiencies and help implement practical solutions across the business.

Join Turner & Townsend, a global leader in programme commercial advisory services, as a Consultant, Senior Consultant, or Principal Consultant. In this pivotal role, you will work closely with clients on significant infrastructure projects, delivering value through strategic commercial insights and innovative solutions. Your expertise will help shape our clients’ projects from inception to completion, ensuring optimal outcomes.

Assala Energy is an Oil and Gas Exploration and Production company focused on the sustainable development of assets in Gabon. The team values collaboration, diversity, safety, and integrity in every aspect of its work. Role Overview The London Projects team seeks an experienced Process Engineer to provide process engineering expertise across conceptual, FEED, and detailed design phases. This consultant role emphasizes late-life asset development and optimization. Main Responsibilities Field Development Develop and assess new development concepts using current production and geoscience data. Support cost estimation and help guide concept selection. Lead process design from initial concept to start-up. Prepare and review process engineering deliverables to keep projects moving forward. Offer technical input for vendor and contractor packages, and evaluate their outputs. Work closely with Operations and other disciplines to align efforts and achieve project goals. Contribute to project scheduling, cost estimation, and reporting. Present technical findings and recommendations clearly to stakeholders. Complete and hand over all process documentation at project closeout. Optimization Projects Analyze facility designs and operations for late-life assets. Identify and propose practical solutions to improve crude export performance. Document and progress improvement opportunities through process deliverables. Support selected solutions from concept through start-up, providing technical input and deliverables. Coordinate with Operations and other teams to maintain project clarity and momentum. Location This position is based in London, England, United Kingdom.

Role overview enable seeks a Technical Consultant in London. This position centers on collaborating with both clients and internal colleagues to deliver technology solutions that streamline business processes and help achieve project objectives. What you will do Meet with stakeholders to gather business requirements and clarify technical needs Assist in rolling out enable’s technology platforms for clients Work to boost efficiency and support the success of client projects

Join the Vanguard of Cloud Networking and Security!Cato Networks stands as a trailblazer in the industry, merging enterprise networking and security into a single, comprehensive global service powered by the cloud. Founded by networking and security visionary Shlomo Kramer (known for Check Point and Imperva), along with early investors from Palo Alto Networks and Trusteer, our innovative technology has spawned a new product category recognized as “SASE” by Gartner, with a market projected to soar to $28.5 billion by 2028.This is your chance to board a rocket ship and become part of a dynamic team that is crafting a state-of-the-art enterprise network and secure cloud platform, positioning itself for rapid growth and global leadership. Don’t let this opportunity slip away!Key Responsibilities Take ownership of and spearhead Product-Led Growth initiatives across the Cato platform, enhancing product adoption, activation, conversion, and expansion.

About BaringaBaringa is a leading global consulting firm dedicated to partnering with organizations to drive transformative change and create substantial value. With extensive industry expertise and cutting-edge technology, we empower our clients to achieve their goals with unmatched confidence. With a diverse team of over 2,000 professionals across the UK, Europe, North America, Asia, and Australia, we blend global insights with local knowledge.Our expertise spans a range of sectors including energy and resources, financial services, public sector, consumer products and retail, pharmaceuticals, life sciences, manufacturing, and technology. We focus on strategy, transformation, and operational excellence, all underpinned by advanced technology, data analytics, AI, and digital innovation.Our clients appreciate Baringa's collaborative ethos and the seamless integration of our teams, all driven by a shared commitment to their success. Known for our kind and inquisitive experts, we listen intently and care deeply about our clients’ outcomes, assisting them in transforming energy markets, modernizing financial platforms, expanding telecom networks through advanced analytics, enabling digital services within government, and fostering growth in consumer sectors.A certified "Great Place to Work" globally, Baringa has earned recognition from the Financial Times across 22 categories in its UK Leading Management Consultants rankings and has been named one of the World’s Best Management Consulting Firms by Forbes for four consecutive years.Join Our Risk & Compliance TeamWe are actively seeking a seasoned Consultant/Senior Consultant to enhance our Risk Advisory practice. Our mission is to build a modern Risk Advisory capability that transforms risk functions into strategic assets rather than mere cost centers. Our projects encompass redesigning operating models, modernizing risk frameworks, automating risk processes, fostering cultural change, and enabling AI-driven insights throughout risk lifecycles.

Join our dynamic team at PA Consulting as an IT Sourcing and Procurement Consultant. In this role, you will leverage your expertise in sourcing strategies and procurement processes to drive efficiency and cost savings for our clients. You will collaborate closely with cross-functional teams to develop innovative solutions that meet the evolving needs of businesses in a digital landscape. If you are passionate about technology and possess strong analytical skills, we invite you to apply and contribute to impactful projects.

We are actively seeking a dynamic and experienced Consulting Manager to join our team at 3hpartners in London. In this pivotal role, you will lead a team of consultants, driving strategic initiatives and delivering innovative solutions to our clients. Your expertise will be essential in enhancing client relationships and ensuring project success. If you thrive in a fast-paced environment and are passionate about consulting, we want to hear from you!

Join our dynamic team as an AS/400 Consultant, where you will leverage your expertise in IBM's AS/400 technology to deliver innovative solutions for our clients. Your role will involve analyzing client requirements, designing effective system architectures, and implementing robust applications to enhance operational efficiency.

Join our dynamic team as an Operational Technology Consultant, where you will leverage your expertise to bridge the gap between IT and operational technology. You will play a crucial role in helping organizations enhance their operational efficiency and digital transformation journey. Your insights will be pivotal in guiding clients through the complexities of integrating cutting-edge technologies into their operations.

As a pivotal member of the Global Revenue Organization, the Integrations Solutions Consultant plays a critical pre-sales role, engaging directly with prospective and existing clients. This position requires you to foster a deep understanding of FloQast's extensive integration ecosystem. You will collaborate with IT personnel, Financial Systems Administrators, and various end-users to provide expert guidance on best practices for integrations involving ERPs, Cloud Storage, SSO, communication tools, and other financial systems. As a team player, you will work closely with Account Executives, Solutions Consultants, and Account Managers on late-stage opportunities, representing FloQast to client IT teams. Additionally, you will be instrumental in providing valuable feedback to our product and engineering teams regarding integration gaps identified during the sales process.*Please note that visa sponsorship is not available at this time.