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ITSM/ITIL Architect

MiratechMonterrey
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Proven experience in ITSM and ITIL methodologies. Strong analytical and problem-solving skills. Excellent communication and leadership capabilities. Familiarity with IT service management tools and frameworks. Ability to work collaboratively in a dynamic environment.

About the job

Miratech is hiring an ITSM/ITIL Architect based in Monterrey. The position centers on designing and implementing IT Service Management frameworks aligned with ITIL standards. This architect will influence how IT services are structured, delivered, and maintained within the organization.

What you will do

  • Design ITSM frameworks that follow ITIL principles
  • Implement processes and organizational structures to enhance service delivery
  • Support efforts to maintain efficient and reliable IT service performance

About Miratech

Miratech is a leading global technology consulting firm specializing in IT services and solutions. Our mission is to empower organizations by delivering innovative technology solutions that drive success and growth.

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