About the job
Miratech is seeking an ITSM/ITIL Architect in Bucharest. The role centers on implementing and refining IT Service Management frameworks, with a particular focus on ITIL practices. This position helps drive the adoption of ITIL methodologies across the organization to enhance service quality and operational efficiency.
What you will do
- Encourage and guide teams in adopting ITIL standards across various projects
- Collaborate with cross-functional groups to design and deliver ITSM solutions that fit client needs
- Support ongoing improvements in IT service delivery, ensuring processes align with business objectives
- Take part in initiatives aimed at continuous service improvement
Requirements
- Proven experience implementing and optimizing ITSM frameworks, with a strong emphasis on ITIL
- Ability to work effectively with both technical and business teams
- Solid understanding of IT service delivery and process improvement
Location
This role is based in Bucharest.

