About the job
Join Mercier Consultancy Group as an Italian-Speaking Rent-a-Car Consultant and embark on a rewarding career with fully paid relocation to the beautiful city of Sofia, Bulgaria. If you are enthusiastic about providing exceptional customer service in a lively atmosphere, this position is tailored for you.
In this role, you will support our Italian-speaking clientele throughout the car rental experience, ensuring their satisfaction and addressing their needs promptly.
Key Responsibilities:
- Deliver outstanding customer service to Italian-speaking customers by efficiently managing inquiries, bookings, and ongoing support.
- Oversee the entire car rental process, including vehicle pick-ups, returns, and resolving customer issues.
- Conduct vehicle inspections and ensure rental terms are clearly communicated to clients.
- Collaborate with the operations team to ensure the availability of vehicles and maintain service excellence.
- Stay updated on fleet information, promotional offers, and company policies to provide accurate assistance to customers.

