About the job
Join Mercier Consultancy MD as an Italian-Speaking Rent-a-Car Consultant and embrace a remarkable career opportunity with fully covered relocation to the beautiful city of Sofia, Bulgaria! This role is perfect for individuals passionate about providing exceptional customer service and looking to thrive in an exciting and dynamic environment.
As a Rent-a-Car Consultant, your primary responsibility will be to assist Italian-speaking clients in fulfilling their car rental needs, ensuring a seamless and enjoyable experience throughout their travels.
Key Responsibilities:
- Deliver exemplary customer service to Italian-speaking customers, addressing inquiries and managing reservations efficiently and courteously.
- Oversee the entire rental process, from vehicle pick-up to return, guaranteeing smooth transactions and high customer satisfaction.
- Perform vehicle inspections and clearly communicate rental agreements and conditions to clients.
- Collaborate closely with the operations team to ensure vehicle availability and maintain high service standards.
- Stay informed about the fleet and current promotions to provide customers with relevant and insightful information.

