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Experience Level
Experience
Qualifications
This position requires the ability to address the following technical challenges independently:Resolving workstation operating system issues. Addressing printer-related problems. Supporting standard business applications such as Microsoft Office. Troubleshooting line-of-business applications like SAGE ERP and QuickBooks, with vendor support for specialized applications. Managing server issues effectively. Handling basic to intermediate networking challenges. Serving as an escalation point for junior technicians. Participation in an on-call rotation for after-hours and weekend support is expected.
About the job
Intelligent Technical Solutions is seeking an IT System Administrator I in Sacramento, CA. This position plays a key role in supporting clients by providing both onsite and remote IT assistance. The work includes system updates, troubleshooting, and ensuring technical issues are resolved efficiently.
What You Will Do
Deliver technical support for clients, both in person and remotely
Perform system updates and routine maintenance
Troubleshoot hardware and software issues
Maintain a strong focus on customer service and attention to detail
Help ensure clients experience reliable and high-quality IT service
Who We’re Looking For
Proactive and solutions-focused approach
Strong customer service skills
Careful attention to detail
About Intelligent Technical Solutions
Intelligent Technical Solutions is a forward-thinking company committed to delivering exceptional IT support services. We pride ourselves on fostering a collaborative work environment that emphasizes continuous improvement and customer satisfaction.
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