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IT Support Specialist

DataStealthDataStealth HQ
On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications:Proficiency in supporting MacOS environments, familiarity with MDM/Jamf, and a strong grasp of troubleshooting techniques for endpoint and network issues. Excellent communication skills, both verbal and written, are essential for interacting with non-technical staff. A strong attention to detail for documentation and collaboration with compliance and cybersecurity teams is critical.

About the job

About DataStealth

DataStealth is a unified data security platform focused on discovering, classifying, and protecting sensitive data across a wide range of environments, including on-premises systems, legacy cloud, and modern cloud solutions. The platform is designed to strengthen security without requiring complex integrations or changes to existing applications. DataStealth uses advanced strategies like tokenization to keep data secure, even if a security perimeter is breached.

The company has been named a Great Place to Work for five years running and is recognized as one of the fastest-growing cybersecurity software firms worldwide. DataStealth’s team applies patented technology to help large enterprises address complex data security challenges.

About the Role

The IT Support Specialist provides technical support to DataStealth’s internal team, maintaining high standards for security and reliability. This role involves working closely with employees and clients to troubleshoot IT issues and ensure the IT infrastructure remains secure and efficient.

What You Will Do

  • Employee Onboarding:
    • Set up IT assets and subscriptions for new hires as part of their onboarding process.
  • Employee Support:
    • Provide technical assistance to employees via phone, email, online chat, or in person, resolving IT issues quickly and thoroughly.

Who We’re Looking For

  • Experience supporting MacOS, with essential knowledge of MDM and Jamf.
  • Skilled at troubleshooting endpoint and network problems.
  • Attentive to patch management and system updates.
  • Clear communicator who can work with non-technical colleagues and document work accurately.
  • Collaborates well with compliance and cybersecurity teams.
  • Adaptable and comfortable in a startup setting.
  • Available to work onsite at the Mississauga office five days a week.

About DataStealth

DataStealth is a pioneering data security platform dedicated to protecting sensitive information across all environments. We are committed to providing innovative solutions that empower businesses while maintaining the highest security standards.

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