About the job
Bestpass is looking for an IT Support Specialist in Albany, NY. This position serves as the first point of contact for employee technology issues, working to resolve problems quickly and keep daily operations running smoothly.
Role overview
The IT Support Specialist helps maintain the company's IT infrastructure. Expect to troubleshoot technical issues, answer support requests, and assist colleagues with hardware and software concerns. Your work ensures staff can stay productive and focused on their roles.
What you will do
- Respond to employee IT support requests
- Diagnose and resolve technology problems
- Contribute to the maintenance of IT systems and equipment
Requirements
- Experience supporting IT systems and end users
- Strong troubleshooting and communication skills
- Ability to work on site in Albany, NY

