IT Support Specialist II

Join Our Team as a Fleet Operations Support SpecialistAt EquipmentShare, we're on the lookout for a dedicated Fleet Operations Support Specialist to join us at our corporate headquarters in Columbia, MO. As our team expands, your role will be pivotal in supporting our sales and operations efforts.The Fleet Operations Support Specialist will serve as a key liaison for our sales teams, providing critical support for used and retail fleet sales, ensuring seamless deal closures, and maintaining effective communication across departments.Key ResponsibilitiesFacilitate the quoting, invoicing, and sales closure processes for used and retail fleet sales.Maintain regular communication with Territory Account Managers (TAMs) and national sales teams, responding to inquiries related to equipment inventory and preparing closing documents.Assist sales teams with Rent Purchase Option (RPO) support and generate quotes as needed.Provide support to sales teams and managers during the sales process, including invoicing, margin calculations, and equipment payoff assistance.Utilize company systems as outlined in Standard Operating Procedures (SOPs) to ensure accurate transaction records.Review and update reports in the ES Looker system as assigned.Collaborate effectively with internal and external teams to expedite the sales support process.Manage and respond to inquiries in the team inbox, addressing various sales-related questions.Prepare documentation for large fleet sales and maintain operational procedure documents as living resources.Coordinate logistics for large equipment sales, including preparation and delivery arrangements.Perform additional responsibilities as directed by management.

EquipmentShare seeks a Fleet Operations Support Specialist to join the team at its Columbia, MO headquarters. This position plays a key part in keeping fleet operations running efficiently by working with several departments to coordinate daily tasks. Key responsibilities Work with internal teams to improve and streamline fleet processes Help schedule and coordinate routine maintenance for fleet vehicles and equipment Respond to fleet-related questions and handle requests from across the company Apply attention to detail and practical problem-solving to support smooth operations Work location This role is based onsite at EquipmentShare's headquarters in Columbia, Missouri.

Role overview The Fleet Sales Support Specialist at EquipmentShare plays a key part in keeping fleet sales operations organized and responsive. Based at the Columbia, MO headquarters, this role supports both the sales team and customers by managing daily tasks that keep the process moving smoothly. What you will do Handle customer questions and requests related to fleet sales Prepare, review, and organize sales documents Assist with fleet management activities as assigned Contribute to the accuracy and efficiency of sales operations Location This position is onsite at EquipmentShare's headquarters in Columbia, Missouri.

Join EquipmentShare as a Fleet Sales Support Intern and be part of a dynamic team dedicated to delivering exceptional service and support in the equipment rental industry. This internship offers a unique opportunity to gain hands-on experience in fleet management and sales operations, while working in a collaborative environment focused on innovation and growth.

Join Us in Shaping the Future — EquipmentShare is Seeking a Fleet Allocation SpecialistAt EquipmentShare, we are not just filling a position — we're building a dynamic team that aims to innovate the construction industry. Our mission is to modernize an industry that has long been stagnant by empowering contractors and communities with cutting-edge technology, real-time support, and a dedicated team that genuinely cares.We are looking for a Fleet Allocation Specialist at our corporate headquarters in Columbia, MO. We want someone who is eager to grow with us, brings enthusiasm and dedication to their work, and is ready to help us redefine the future of construction. This role entails regular follow-up with local branches and manufacturers to ensure attachments are correctly received and serialized, collaborating with Regional Fleet Managers and local branches to maintain optimal inventory with essential assets, as well as evaluating new opportunities and fostering relationships with both existing and new manufacturers.Key ResponsibilitiesAllocate equipment from open orders to branch locations to facilitate organic growth and support new branch openings.Coordinate logistics with suppliers to ensure accurate shipment and order fulfillment.Respond promptly to local and regional requests for new fleet equipment.Why Choose EquipmentShare?We operate differently — you will notice this from day one. We are a people-first organization driven by advanced technology. Our proprietary T3 platform not only runs our business but also enhances your job experience by making it easier, safer, and more connected. Whether you are behind the wheel, under the hood, leading a branch, or closing deals — our technology supports you, and you propel us forward.We are a team of innovators, go-getters, and builders. We seek teammates who take pride in their work and are passionate about being part of something extraordinary.Perks & BenefitsCompetitive compensationComprehensive medical, dental, and vision coverage for full-time employeesGenerous paid time off and holidays401(k) plan with company matchWellness programs and gym membership stipends (earn PTO and rewards!)Company events, food truck nights, and monthly team dinners

Join Us to Shape the Future! EquipmentShare is Seeking an Intern: Fleet Allocation SpecialistAt EquipmentShare, we are more than just a company; we are a team dedicated to revolutionizing the construction industry. Our mission is to empower contractors and communities with innovative technology and exceptional support. We are looking for an enthusiastic Intern: Fleet Allocation Specialist at our corporate headquarters in Columbia, MO. If you are eager to develop your skills and contribute to our vision, we want to hear from you!Your role will involve collaborating with local branches and manufacturers to ensure timely receipt and serialization of attachments. You will work closely with Regional Fleet Managers to manage inventory and explore new opportunities while nurturing relationships with current and prospective manufacturers.Key ResponsibilitiesAllocate equipment from open orders to branch locations to facilitate growth and new branch openings.Coordinate logistics with suppliers to ensure accurate shipments.Respond efficiently to requests for new fleet from local and regional teams.Why Choose EquipmentShare?We pride ourselves on being a people-centric company that leverages advanced technology. Our proprietary T3 platform enhances your work experience, ensuring safety, connectivity, and efficiency. Whether you're operating machinery, managing a branch, or closing deals, our technology empowers you to succeed and drives our collective progress.We are a vibrant team of innovators and builders, and we seek individuals who are passionate about making a difference and contributing to something extraordinary.Perks & BenefitsCompetitive compensationAccess to an onsite gym and wellness initiatives (with rewards!)Company events and food truck nightsOpportunities for career advancement, leadership training, and professional development

EquipmentShare is looking for an Intern: Fleet Allocation Specialist based at its Columbia, MO headquarters. This internship centers on supporting fleet operations and gaining practical experience in logistics, coordination, and inventory management within the equipment rental industry. Role overview The intern will work closely with local branches, manufacturers, and Regional Fleet Managers to help keep fleet operations efficient. The position involves hands-on tasks that contribute directly to EquipmentShare’s mission of empowering contractors and communities through technology and responsive support. What you will do Distribute equipment from open orders to branch locations, supporting both organic growth and new branch launches. Coordinate with suppliers to manage logistics for shipments and verify that orders are accurate. Respond quickly to new fleet requests from local and regional teams. Work with branches and manufacturers to ensure attachments are received and serialized on time. Help maintain inventory levels of key assets and look for ways to build relationships with manufacturers. Why join EquipmentShare? EquipmentShare values people and supports them with advanced technology. The company’s proprietary T3 platform connects teams, streamlines operations, and improves safety across equipment, branches, and customer relationships. Team members are encouraged to solve problems, take initiative, and contribute to meaningful work that shapes the construction industry. Perks and benefits Competitive compensation Onsite gym and wellness programs, including opportunities to earn rewards Company events and food truck nights Opportunities for career growth, leadership training, and professional development

EquipmentShare is seeking an Intern: Fleet Allocation Specialist to join the team at its Columbia, MO headquarters. This internship centers on supporting fleet operations and working alongside both local branches and manufacturers. It’s a chance to gain practical experience in the construction technology sector while contributing new ideas and learning from experienced professionals. Key Responsibilities Allocate equipment from open orders to branch locations, supporting both organic growth and the launch of new branches. Coordinate with suppliers to arrange shipments and confirm that orders are accurate. Respond promptly to local and regional requests for new fleet acquisitions. Collaborate with Regional Fleet Managers and branch teams to maintain inventory levels and foster strong relationships with manufacturers. Internship Experience Interns at EquipmentShare work on real projects that impact daily operations. The company’s T3 platform connects teams and streamlines workflows, offering exposure to technology that shapes the construction industry. This role provides a supportive environment for those eager to learn, grow, and contribute to a team-driven culture. Perks & Benefits Competitive compensation package Onsite gym access and wellness programs, with opportunities to earn rewards Company events and food truck nights Opportunities for career advancement, leadership training, and professional development

Join Eurofins, a global leader in laboratory services, as an Operations Support Technician. In this role, you will play a vital part in ensuring the smooth operation of our laboratory processes and support our team in delivering high-quality results to our clients.

Join T-Rex Solutions as an IT Field Support Specialist and play a vital role in enhancing national security infrastructure. We are seeking a dedicated individual to join our team in Columbia, MD, who is ready to make a difference.Key Responsibilities:Provide Tier 2 and 3 on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment.Conduct site surveys, assess and document current configurations and user requirements.Analyze existing requirements to prepare specifications for hardware acquisitions.Develop hardware installation schedules and prepare documentation for configuration changes.Train site personnel in the proper use of hardware and build specialized interconnecting cables.Support network upgrade projects and end-user connectivity needs.Work Hours: Must be available to work an 8-hour shift between 6 AM and 6 PM, as determined by management.

Join T-Rex Solutions as an IT Field Support Specialist and play a crucial role in supporting national security infrastructure in the Columbia, MD area. We are seeking a fully cleared candidate who is ready to make a significant impact.Key Responsibilities:Deploy the latest computer images to new and refurbished computers using MDT servers.Process equipment requests for newly imaged workstations based on daily priorities.Configure computers, communication devices, and peripheral equipment.Provide training to site personnel on imaging tools.Troubleshoot, repair, and test computer workstations, servers, printers, and teleconferencing equipment.Install and configure workstations, servers, and associated cabling.Maintain government or vendor-manufactured fiber optic modems and telephone systems.Ensure image benches are operational and notify management of any issues.

Join Our Team as an IT Support Specialist I at EquipmentShare!At EquipmentShare, we are on the lookout for a dedicated IT Support Specialist I to join our corporate office in Columbia, MO. As our department expands, we need a tech-savvy individual who is eager to support our growing team and enhance our IT services.Key Responsibilities:Provide timely support to incoming requests via phone, email, Slack, or our IT service management platform.Troubleshoot and resolve technical issues related to computers, televisions, mobile devices, printers, and network connectivity.Assist users with software applications, account access, and password management.Document all interactions and solutions accurately in our ticketing system.Escalate unresolved issues to Tier 2 support with comprehensive details.Support onboarding processes for new employees by setting up user accounts and devices.Manage offboarding tasks, including account deactivation and equipment retrieval.Collaborate with IT team members to identify and resolve recurring technical issues.Participate in after-hours on-call rotation for support needs.

Join T-Rex Solutions as a Mobility Field Support Specialist and play a vital role in supporting essential national security systems. If you are passionate about technology and want to contribute to the safety and security of our nation, we want to hear from you!Key Responsibilities:Conduct site surveys to evaluate and document existing configurations and user needs.Analyze current requirements and generate specifications for hardware procurement.Create detailed schedules for hardware installations.Document configuration changes through prepared drawings.Oversee site installations and configure computers, communication devices, and peripherals.Provide training to site personnel on hardware usage.Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment.Install and configure computer systems, printers, and associated cabling.Maintain fiber optic/Ethernet cables and telephone systems as per government and vendor standards.

Join EquipmentShare as a Customer Support SpecialistAt EquipmentShare, we are on the lookout for a dedicated Customer Support Specialist to join our team at our corporate headquarters in Columbia, MO. In this key role, you will be instrumental in delivering outstanding service to both our internal and external customers in a dynamic multi-channel environment. Building and nurturing strong relationships with rental markets and T3 customers is vital as you assist in managing support requests across EquipmentShare's operations. Your ability to communicate professionally and deliver timely, accurate support is crucial to the success of this position.Key ResponsibilitiesExecute job functions in alignment with EquipmentShare’s core vision, mission, and values.Provide top-tier customer service by offering clear answers to inquiries and making appropriate referrals as necessary.Address customer questions via phone, chat, and email with accuracy and professionalism, adhering to established quality and service standards.Develop and maintain professional relationships with both internal teams and external customers.Efficiently manage your time to meet productivity and turnaround expectations.Acquire and maintain comprehensive knowledge of EquipmentShare’s products, services, processes, and core systems to respond effectively to inquiries.Utilize available resources to ensure work is completed with precision and efficiency, meeting established service standards.Adhere to EquipmentShare’s corporate policies, procedures, and comply with all relevant state and federal laws.Enhance your knowledge of the construction industry through active participation in professional development opportunities.Collaborate with team members to achieve departmental and organizational goals.Perform additional duties as assigned.Why Choose EquipmentShare?Competitive salary.Comprehensive medical, dental, and vision coverage for full-time employees.401(k) plan with company match.Generous paid time off (PTO) policy.

Join our dynamic team at Artech Information Systems LLC as a Desktop Support Specialist. In this role, you will be at the forefront of providing exceptional technical support to our clients, ensuring their systems are operating smoothly and efficiently. You will be responsible for troubleshooting hardware and software issues, assisting with installations, and maintaining computer systems. Your expertise will help improve user experience and productivity.

Join our dynamic team as a Desktop Support Specialist at Artech Information Systems LLC, where you will play a crucial role in ensuring seamless IT operations. Your primary responsibilities will include troubleshooting hardware and software issues, providing technical support to end-users, and maintaining desktop systems. If you are passionate about technology and customer service, this is the perfect opportunity for you!

EquipmentShare is looking for a Customer Support Billing Specialist I to join the team at its Columbia, MO headquarters. This role supports both internal and external customers, answering billing and payment questions while working closely with Accounts Receivable, Collections, and Rental Operations. The position plays a key part in building strong relationships across EquipmentShare’s rental markets and ensuring prompt, accurate service. What you will do Handle daily responsibilities in alignment with EquipmentShare’s mission and values. Answer billing and payment questions clearly and helpfully, escalating issues when necessary. Respond to customer inquiries by phone, chat, and email, meeting established quality and service standards. Listen carefully to customer concerns, showing empathy in every interaction. Document customer feedback by preparing Voice of Customer (VOC) reports. Develop and maintain positive working relationships with customers and team members. Organize tasks to meet productivity and turnaround goals. Stay informed about EquipmentShare products, services, and systems to provide accurate information. Location This position is based onsite at EquipmentShare’s Corporate Headquarters in Columbia, MO.

We are seeking a dedicated and detail-oriented Deskside Support Specialist to join our dynamic team in Columbia, Maryland. In this critical role, you will provide exceptional technical support to end-users, ensuring a seamless and efficient IT experience. Your responsibilities will include troubleshooting hardware and software issues, setting up workstations, and collaborating with IT teams to enhance infrastructure and user satisfaction.

Join Us in Shaping the Future — EquipmentShare is Searching for an IT Support Specialist IAt EquipmentShare, we’re not merely filling a position — we’re building a dynamic team dedicated to creating innovations that reshape the construction industry. Our mission is to empower contractors and communities through cutting-edge technology and real-time support, backed by a team that genuinely cares.We’re on the lookout for an IT Support Specialist I to join our Corporate HQ in Columbia, MO. If you’re eager to grow, bring enthusiasm and drive to your work, and contribute to building the future of construction, we want to hear from you!