About the job
Join AUMOVIO as an IT Support Intern where you will play a vital role in providing exceptional support to end users. Your responsibilities will include:
- Setting up and configuring PCs with a focus on user experience.
- Troubleshooting Windows and Ubuntu operating systems to resolve technical issues efficiently.
- Providing remote assistance to users for quick resolution of problems.
- Managing the incident ticketing system to track and resolve user requests.
- Assembling and setting up workstations, including monitors and docking stations.
- Liaising with vendors such as HP and Dell for technical support and hardware issues.
- Overseeing asset management, including inventory control and secure disposal of old IT equipment.
- Refurbishing old PCs and IT devices to promote sustainability and reuse.
- Maintaining the health of PCs through regular patches and updates.
- Offering IT support for various programs and events.
- Supporting video conferencing systems (e.g., Microsoft Teams Room).
- Assisting with mobile device management, including iPhones and iPads.
- Utilizing AI tools for daily tasks, such as script creation and troubleshooting solutions.

