IT Support Engineer

About Growe Growe is a business advisory and services group focused on the iGaming and Entertainment sectors. The company develops strategies and scalable solutions to help businesses adapt, enter new markets, and build long-term success. Role Overview: Support Team Lead Based in Warsaw, the Support Team Lead manages a team of Level 1 support engineers working around the clock in a 24/7 shift system. This position centers on ensuring reliable support operations, meeting Service Level Agreements (SLAs), and strengthening incident management practices. Key Responsibilities Lead and supervise a team of Level 1 support engineers in a 24/7 shift environment. Maintain high standards for support operations and ensure all SLAs are met. Act as the main escalation point for critical incidents. Improve incident management processes and workflows. Encourage operational excellence and drive continuous improvement efforts. Collaborate closely with Level 2/Level 3, Site Reliability Engineering (SRE), and DevOps teams. Build and support a strong, accountable, and high-performing support team.

We are seeking a dedicated and skilled Security Team Lead to join our dynamic team at joinus. In this pivotal role, you will be responsible for overseeing the security operations of our organization, ensuring the safety and security of our assets, employees, and clients. You will lead a team of security professionals, implementing best practices and innovative strategies to enhance our security posture.

About the Role planner5d is looking for an Android Team Lead to guide the development of mobile applications that help users design and visualize spaces. This position is based in Warsaw. What You Will Do Lead a team of Android developers, encouraging collaboration and creative problem-solving Oversee projects from initial concept to final release Apply Android development expertise to deliver high-quality apps that reflect planner5d’s vision

Join Nord Security's B2B division where we create cutting-edge cybersecurity solutions, empowering businesses to safeguard their data and operations.Our multidisciplinary teams collaborate effectively across product development, engineering, sales, marketing, and data analytics to deliver robust, scalable solutions that are trusted by organizations worldwide.Your role? Drive the success of our affiliate marketing initiatives, facilitating the protection of businesses globally.

Role Overview CD PROJEKT RED is looking for an ERP Team Lead in Warsaw. This role oversees the implementation and ongoing improvement of Enterprise Resource Planning (ERP) systems. The ERP Team Lead manages a skilled group, coordinates integration of business processes across different departments, and works to improve efficiency and support company growth.

SoftwareMind seeks a WEBCON Consultant / Team Lead in Warsaw. This position centers on digital transformation and process automation for clients aiming to streamline operations and boost collaboration. Role overview As a WEBCON Consultant / Team Lead, the work involves guiding organizations through changes that improve business processes. The focus remains on helping clients adopt automation tools and strategies that support efficiency and teamwork. Location This role is based in Warsaw.

We are seeking a dynamic Channel Deal Desk Specialist - Team Lead to join our team in Warsaw. In this pivotal role, you will oversee the channel deal desk operations, ensuring efficient processing of deal requests, while also mentoring and guiding a team of specialists.As a leader, you will play a crucial role in optimizing our processes, enhancing collaboration between departments, and driving strategy to maximize channel partner success. Your analytical skills will be vital as you evaluate deal structures, assess profitability, and provide insights to improve our sales strategies.

Join SKELAR, a pioneering venture builder committed to establishing international tech businesses. We partner with co-founders to assemble strong teams that excel in global markets.Currently, SKELAR manages a diverse portfolio of businesses across various sectors, from EdTech to marketplaces. Our ventures have been recognized as top startups and product companies in Ukraine, featuring prominently in AppStore rankings and creating platforms used by millions. Notable media outlets like TechCrunch and Wired have covered our businesses.We take pride in our robust team of over 1,000 specialists, each possessing exceptional expertise and ambitious goals. Our people are our greatest asset, and we strive to build businesses alongside the best talent available.We are currently seeking a Golang Backend Team Lead for PawChamp, a mobile application and online platform designed for dog owners. PawChamp enables pet parents to train their dogs and learn more about care and training through 24/7 chats with experts, the AI companion Pawchie, and educational materials developed in collaboration with dog trainers. Our aim is to provide personalized daily lessons covering all aspects of dog training, from basic commands to addressing behavioral issues. Our strategic goal is to become the leading player in the global online dog training market, fulfilling all needs of pet parents and their dogs beyond training.In October 2025, we earned the title of Product of the Day on Product Hunt.App Store rating: 4.8Intro video about the product: https://www.youtube.com/watch?v=D3vURwhmufgKey Challenges:Enhancing the backend for our mobile products and the PawChamp web platform.Leading, coordinating, and developing the backend development team.Collaborating with stakeholders.Ensuring high code quality and adherence to best development practices within the team.Interacting with adjacent teams to improve system component interaction and optimize processes.Enhancing code, architecture, services, and development approaches.What We Value:

Join our dynamic API team as a Lead Senior Software Engineer at Nearmap, where your expertise will drive innovative software solutions that align with our business goals. You will lead a talented group of developers in designing, implementing, and delivering impactful software that addresses real-world challenges faced by our users. Collaborating closely with the Product team, you will help design software solutions that enhance our development team's capabilities by promoting best practices and mentoring individuals to reach their full potential.Your contributions will impact a sophisticated platform that processes massive volumes of aerial imagery, powers cutting-edge AI models, and provides real-time geospatial insights to clients globally. Our systems stretch the limits of performance and scalability, from data ingestion and processing to intelligent delivery through APIs and customer-facing applications.This is a unique opportunity to influence quality practices across a comprehensive platform that includes high-resolution imagery, AI-driven insights, and scalable data delivery systems, all while establishing API projects at our new engineering hub in Warsaw. You will play a pivotal role in guaranteeing the reliability of systems that are revolutionizing decision-making across various industries at scale.At Nearmap, we seek engineers who are adaptable, exhibit leadership qualities, and are eager to tackle new challenges across the full stack as we continue to advance technology.

At Medier, we aren't just a marketing agency — we are innovative collaborators dedicated to empowering our clients. Our expertise spans digital marketing, social media strategies, public relations, influencer partnerships, search engine optimization, programmatic advertising, and customer relationship management. We blend creativity with analytical insights to not only launch campaigns but to achieve remarkable outcomes.Our principle is straightforward: assemble a diverse team of passionate individuals and cultivate a workplace where everyone can thrive. Do you resonate with our vision? If so, we want to hear from you!We are seeking a talented Social Media Team Lead with a background in iGaming to spearhead and expand our social media initiatives for our brands.This pivotal leadership position entails complete responsibility for strategy development, team oversight, performance analysis, and overall business impact.Location: On-site in Warsaw. Relocation assistance is available!Key Responsibilities:Lead and implement a comprehensive social media marketing roadmap across essential platforms, including TikTok, Instagram, YouTube, and Telegram.Craft data-driven social media strategies aligned with branding and revenue objectives.Establish organized quarterly and monthly content planning frameworks.Amplify multi-platform campaigns focusing on user engagement, traffic generation, and revenue enhancement.Oversee the key performance indicator (KPI) framework and reporting processes (monthly and quarterly).Enhance performance through metrics such as engagement rate (ER), impressions growth, click-through rate (CTR), cost per thousand impressions (CPM), cost per click (CPC), conversion rates, first-time deposits (FTDs), lifetime value (LTV) contributions, and return on investment (ROI).Implement A/B testing and systematic optimization protocols.Ensure that social media efforts significantly contribute to acquisition and retention targets.Lead and coordinate a diverse cross-functional social media marketing team including content creators, designers, videographers, influencers, and copywriters.Develop and optimize social media operations, workflow systems, and accountability structures.Set objectives, monitor performance, and mentor team members effectively.Collaborate closely with performance marketing, brand, and product teams.Analyze competitor activities and industry trends.Convert insights into actionable strategy improvements.Requirements:A minimum of 5 years of hands-on experience in social media marketing.At least 2 years in a leadership position overseeing a team.

Founded in 1999 in Vienna, the Qualysoft Group is a dynamic, independent IT consulting and services company dedicated to enhancing the competitiveness and operational efficiency of our international clientele through cutting-edge IT solutions.Our expertise spans across various sectors, including financial services, telecommunications, automotive, and energy services. With a team of over 400 professionals across six subsidiaries, we are committed to delivering state-of-the-art solutions tailored to our clients' needs.We invite talented individuals to join our Qualysoft teams for exciting projects that offer continuous learning opportunities. We value honesty, development, and a stable work environment, while embracing the latest technologies. We look forward to receiving your application for the position detailed below!About the RoleWe are on the lookout for a skilled Unix/Linux Support Analyst to oversee and maintain our Linux and AIX server environments. This role prioritizes system stability, security, performance optimization, and seamless integration with enterprise monitoring solutions across both on-premise and cloud infrastructures.

D-ploy is a premier IT and Engineering Solutions provider operating across the EMEA region, including countries such as Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA. We pride ourselves on delivering innovative IT services and solutions to industry-leading clients, with a focus on reliability, efficiency, and fostering long-term partnerships that enhance IT productivity and business value.We are currently seeking an IT Onsite Support Technician to provide essential support to end-users in a professional and regulated environment located in Warsaw.Key Responsibilities:Deliver first and second level IT support for hardware, software, mobile devices, and peripherals.Serve as the primary onsite contact for end-user IT issues.Troubleshoot incidents and service requests through the ticketing system (ServiceNow).Provide prompt and professional user support both desk-side and remotely.Accurately document all activities and resolutions in the ticketing system.Assist with IT onboarding for new employees, including equipment setup and user guidance.Maintain and contribute to the knowledge base documentation.Support continuous service improvement initiatives.

At Superhuman, we embrace a dynamic hybrid working model, allowing team members to enjoy both focused work time and collaborative in-person interactions. This approach promotes trust, innovation, and a robust team culture.We are seeking candidates who are based in Warsaw to join our team.About SuperhumanSuperhuman, now part of Grammarly, is an AI-driven productivity platform dedicated to unlocking the superhuman potential in everyone. Our suite of applications and agents integrates AI into daily workflows, connecting with over 1 million tools and websites. Our offerings include Grammarly's writing assistance, collaborative workspaces from Coda, Mail's inbox management, and Go, a proactive AI assistant that intuitively understands context to provide automatic support. Established in 2009, Superhuman empowers over 40 million users, 50,000 organizations, and 3,000 educational institutions globally to eliminate busywork and concentrate on what truly matters. Discover more at superhuman.com and learn about our values.The OpportunityTo reach our ambitious goals, we are looking for a Technical Support Specialist to join our Support Engineering team within the Customer Care department. This role is pivotal in transforming customer experiences through innovative care.In this position, you will play a crucial role in enhancing Superhuman's and Coda's product offerings, contributing to customer retention and revenue growth by navigating the technical landscape.As a Technical Support Specialist, your responsibilities will include:Delivering timely, empathetic, and solution-oriented support, prioritizing user needs in every interaction.Addressing account, subscription, and product inquiries with precision, efficiency, and ensuring a seamless user experience.Troubleshooting technical issues related to Superhuman's and Coda's products, guiding users to effective resolutions through email and live chat.Reproducing and escalating technical issues to engineers, thereby enhancing the overall user experience.Occasionally conducting calls with Enterprise customers to diagnose and resolve complex issues related to SSO, SCIM, or enterprise deployments.Ensuring a smooth, frustration-free support experience for users.

Join our dynamic team as an IT Support Engineer in Warsaw! You will play a crucial role in providing technical support and ensuring the smooth operation of IT services within the organization. This position offers an excellent opportunity for growth and professional development in the thriving tech industry.

ABOUT BOXBox (NYSE:BOX) stands at the forefront of Intelligent Content Management, empowering organizations to enhance collaboration, oversee the entire content lifecycle, safeguard critical assets, and revolutionize business processes with cutting-edge enterprise AI technology. Since our inception in 2005, we've simplified workflows for numerous prominent global companies, including JLL, Morgan Stanley, and Nationwide. Our headquarters is situated in Redwood City, CA, with additional offices spanning the United States, Europe, and Asia.By joining Box, you will play a pivotal role in advancing our platform. Content is at the heart of every organization—encompassing contracts, invoices, employee records, financial documents, product specifications, marketing materials, and more. Our mission is to infuse intelligence into content management, empowering our clientele to reshape workflows across their enterprises. With the synergy of AI and enterprise content, we offer unprecedented opportunities to redefine global collaboration, and at Box, you will be at the leading edge of this transformation. WHY WE NEED YOUBox's IT End User Services team is dedicated to delivering exceptional technical support to our global workforce. We provide essential services, including desktop and audio-visual support, onboarding for new hires, advanced application configuration, and event support. Our vision is to cultivate end-user solutions and experiences that unlock the full potential of every employee. We value passion for outstanding service, commitment to personal growth, and fostering a positive team environment.As a Senior IT Support Engineer, you will collaborate with a worldwide team of elite IT professionals. Your responsibilities will include managing and resolving a diverse range of mobile, desktop, audio/video, network, and telecommunications challenges, ensuring that our employees maintain peak productivity. You must be adaptable to the rapid pace of our growing business while being methodical in addressing complex issues and processes. In this role, you will also coach and mentor peers, spearhead cross-functional projects, and influence end-user technology strategies that will resonate with Box employees globally.

Join our dynamic team as a Level 1 Technical Support Engineer at Capital Group, where you'll play a pivotal role in ensuring customer satisfaction through excellent support services. As a key point of contact for our clients, you will troubleshoot technical issues, guide users through problem-solving steps, and escalate complex issues to senior support staff.This position offers a fantastic opportunity for individuals looking to begin their career in tech support, with comprehensive training and support to develop your skills further.

Join Veeva Systems, a pioneering force in industry cloud solutions, dedicated to accelerating the delivery of therapies to patients in the life sciences sector. As one of the fastest-growing SaaS companies, we achieved over $2B in revenue last fiscal year and are poised for even more growth.Our core values define us: Do the Right Thing, Customer Success, Employee Success, and Speed. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the needs of customers, employees, society, and investors.As a Work Anywhere company, we offer the flexibility to work from home or in the office, ensuring you can thrive in your preferred environment.Be a part of our mission to transform the life sciences industry and create a positive impact for our customers, employees, and communities.The RoleWe are looking for a skilled Product Support Engineer to join our expanding Product Support team. As part of a recognized market leader in SaaS for Life Sciences, you'll support both customers and internal teams such as Consulting and Sales Engineering.The Product Support team is rapidly growing in Poland and Hungary. As a valued team member, you'll collaborate closely with Development and QA teams to diagnose, troubleshoot, and resolve intricate issues. Your ability to learn quickly, persist, and think creatively will be essential.This is a full-time position with optional on-call responsibilities for weekend coverage. Candidates must be based in Poland and eligible for employment, as Veeva is unable to sponsor work visas. You will be applying for a Contract of Employment with Veeva Systems Poland sp. z o.o.

Dentons Business Services EMEA serves as the operational backbone of Dentons, supporting the world’s largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa.As an integral part of Dentons' extensive global network, our EMEA business services team is pivotal in fostering efficiency, innovation, and collaboration.At Dentons Business Services EMEA, we are dedicated to excellence in providing legal professionals with state-of-the-art solutions. Our vibrant and diverse team works collaboratively to deliver a broad spectrum of services, including finance, IT, human resources, marketing, and more. We take pride in cultivating a culture of continuous improvement and adaptability.Your role will involve supporting employees based in the UK and Ireland, aligning your work schedule with UK working hours, and adhering to the UK calendar of bank holidays.RoleAs a Billing Support Specialist, you will assist a PRM (People, Reward, Mobility) partner and their PSE (Practice Support Executive) to provide exceptional service focused on billing as well as offering support with finance-related tasks and administrative functions. This position will collaborate closely with our accounts team to ensure the smooth operation of the billing process. You may also assist with similar tasks for other partners and fee earners within the PRM team as required.ResponsibilitiesFinancial AdministrationUtilizing Elite software to facilitate the billing process.Overseeing the processing of bills, reports, meetings, and communications.Managing multi-jurisdictional retainers and projects, including:- Coordinating with international offices and third-party law firms to gather hours updates and monthly invoices.- Preparing hours updates for clients.- Drafting monthly retainer invoices.Assisting fee earners with closing InTapp entries and providing support with narratives when necessary.Logging third-party invoices as disbursements.Routine Organisation and PlanningParticipating in meetings and managing workloads to meet billing deadlines.Matter Opening AdministrationSupporting the completion of NBI forms.Coordinating routine conflicts and AML checks.Ensuring all parties lists and contact lists are prepared and maintained.General AdministrationProviding assistance with general process-driven tasks as required.

Are you ready to lead and innovate in a rapidly evolving tech landscape? Join Telemedi as a Tech Lead!We are seeking a Tech Lead for our IT team to drive our ambitious growth while embracing AI in software development. As a Senior Developer, you will adeptly navigate an AI-integrated IDE, ensuring rapid delivery of business value through IT solutions without compromising on code quality.The old ways of IT are behind us; a new era of software development is here. At Telemedi, we are at the forefront of transforming the development process. By combining cutting-edge technologies with technical expertise and exceptional commitment, we can build more, faster, and better than ever before.Our developers work with Cursor AI (cursor.com), an IDE that revolutionizes programming paradigms. We can accomplish in hours what takes other developers days, and we expect the same from you.Apply if you:Desire to work in a product company with a fascinating and complex business domain where your contributions today yield measurable results tomorrow.Thrive on challenges and enjoy working with intricate applications.Flourish in a dynamic environment full of activity.Take initiative and continuously strive to elevate team standards.Feel a sense of responsibility for your work and your team.Welcomingly accept constructive feedback to enhance your performance.Enjoy understanding business needs and communicate effectively with others, not just in IT.Can swiftly and efficiently create quality applications/features.Are confident in your technical knowledge and can enhance application quality, including progressively improving legacy code.Proactively improve processes around you.Your Responsibilities:Set the benchmark for the IT team regarding work standards.Ensure high programming quality and fast task delivery both individually and as a team.Select tasks necessary for achieving business objectives (avoiding tasks that are not immediately beneficial).Participate in the end-to-end creation of IT solutions alongside business departments (here, IT is not a “silo”).Develop web applications (new features, bug fixing, refactoring) - engage in active programming.Contribute to designing the architecture of new solutions and development infrastructure.Participate in code reviews and maintain the quality of created solutions.Continuously enhance development process standards.Collaborate closely with the team (Developers, PMs/POs, QAs).