About the job
Join Us in Transforming Lives Together!
At Pathlight School, we pride ourselves on being Singapore's first school dedicated to autism, seamlessly integrating a comprehensive academic curriculum with essential life skills. As the largest special education institution in Singapore, we are expanding our horizons and invite dedicated candidates to apply for the position of IT Support Engineer.
The Information Technology (IT) Team is committed to creating a robust and supportive technological framework that empowers our users while adhering to principles of accountability, security, and privacy. Our technology serves as the driving force of the organization, propelling it forward while ensuring safety and reliability.
Your Role and Contributions:
We seek a dynamic and enthusiastic IT Specialist to help us realize our vision of nurturing a next-generation learning community of empowered technology leaders and learners. This position is crucial in maintaining a strong and secure network infrastructure that supports all necessary IT services for the organization while ensuring a safe IT environment without compromises. Additionally, you will manage the entire IT procurement lifecycle, ensuring the school maximizes its technology investments.
Your Key Responsibilities:
1. Infrastructure Management & Procurement
- Oversee and maintain the school-wide IT infrastructure, systems, and services across all locations.
- Ensure daily operational readiness of both physical and virtual network services.
- Assist in IT planning, design, implementation, and monitoring for all campuses and partner schools.
- Lead the renewal of hardware and service support to ensure uninterrupted service delivery.
- Assess and procure IT hardware, software, and cloud services.
2. Support – Services (Offsite & Onsite)
- Administer and provide support for core systems, including:
- User authentication and security (Microsoft Entra ID, SSO)
- Communication platforms (Email, MS Teams, Zoom, web applications)
- Data protection and recovery (SharePoint, backups, disaster recovery)
- School-wide systems (wireless networks, printers, facilities, and inventory systems)
- Specialized applications (Dynamics Business Central and other school systems)
- Collaborate with fellow IT Specialists on system enhancements and project initiatives.
3. IT & AV Support (with IT Team)
- Deliver advanced support for IT and AV requirements across events, classrooms, and daily operations.
- Facilitate multimedia setups, including video recording, production, and live streaming.
- Troubleshoot and maintain classroom technology to ensure smooth functioning.

