IT Support Analyst

Join our innovative team as an Accounts Receivable Support Analyst at Intuitive Surgical, where you will play a vital role in ensuring financial accuracy and customer satisfaction. In this position, you will be responsible for processing invoices, reconciling accounts, and supporting our sales teams in their financial interactions with clients. Your analytical skills will be essential as you help maintain our financial integrity and contribute to our mission of advancing minimally invasive surgical technology.

Join Intuitive Surgical as a Material Analyst, where your analytical skills will play a crucial role in optimizing our supply chain and enhancing operational efficiency. You will be responsible for assessing inventory levels, analyzing material requirements, and ensuring that our production processes are seamlessly supported by the right materials.In this dynamic position, you will collaborate with cross-functional teams to identify opportunities for improvement and implement strategies that drive cost efficiency and support organizational growth.

icorp seeks an On-Site Technical Support Engineer for its Mexicali location in Colonia Ignacio Allende. This position suits recent IT graduates or those with direct user support experience. The role centers on providing technical assistance in a professional environment, offering practical exposure to troubleshooting and user support tasks on site. Schedule Work hours are Monday through Friday, from 8:00 am to 6:00 pm. Requirements Recent graduate in IT or related field, or prior experience in direct user support Willingness to work on site in Mexicali, Baja California Benefits Legal benefits Base salary Quarterly bonus Certification opportunities

Join our dynamic team as a Security Analyst at Intuitive, where you will play a critical role in safeguarding our information systems and data. You will be responsible for monitoring security incidents, analyzing potential threats, and implementing security measures to protect our technological assets.This position offers a unique opportunity to work in a fast-paced environment while developing your skills and contributing to the safety and security of our organization.

Who We Are:SupportYourApp is a pioneering leader in Support-as-a-Service, collaborating with renowned tech companies and industry giants such as MasterCard, Calm, and MacPaw since 2010. Our operations span over 30 countries, delivering secure customer and technical support in 60 languages across a multitude of sectors. Imagine being part of a dynamic team that shapes the future of SaaS, software, and hardware solutions worldwide.Become a valued member of our community as a Customer Support Consultant and flourish in a vibrant multicultural and multilingual setting from the comfort of your home. Unleash your potential by acquiring new skills and achieving ambitious goals within our People First management philosophy. Interested? Let’s explore what it takes.Your Responsibilities:Provide exceptional customer support via email communications.Foster strong, long-term relationships with customers.Stay updated with the latest tools and technology.Safeguard sensitive customer data with utmost care.Implement innovative customer satisfaction practices.Maintain a thorough understanding of client solutions to meet KPIs.Collaborate effectively with developers and cross-functional teams.Qualifications for Success:Fluent English and Spanish communication skills (C1/C2 level, both spoken and written).A minimum of 6 months of experience in customer support is essential.Proficiency in Excel and knowledge of logistics.Strong analytical and research capabilities.A positive, proactive, and responsible demeanor.A personal computer with at least 8GB of RAM and a reliable internet connection (minimum 50 Mbps download and 40 Mbps upload).Desirable Skills:Experience with Intercom and Salesforce is a plus.Benefits:Flexible work schedule.Fully remote collaboration.An inclusive international work environment.Compensation in USD.Referral rewards program.Balanced project workload with personal time, alongside a comprehensive internal health policy.Supportive leadership focused on your growth and long-term partnership.Opportunities for self-development and a culture of trust, free from time-tracking.*The benefits and conditions may vary based on your engagement terms. Specifics regarding compensation, benefits, and work conditions will be detailed in your agreement if selected.