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IT Specialist at Imagen Technologies | New York, NY

On-site Full-time

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Experience Level

Experience

Qualifications

Required Qualifications: A minimum of 2 years of professional experience in building and maintaining corporate IT systems. A passion for improving healthcare outcomes and a mission-driven mindset. Strong communication skills with the ability to articulate both short- and long-term trade-offs while delivering effective solutions. Proven project management skills, comfortable collaborating with both technical and non-technical stakeholders. Preferred Qualifications: Familiarity with one or more controls frameworks (e.g., HITRUST, PCI, SOC 2). Experience within a healthcare environment. Proficiency with Okta, MS 365 Administration, Intune, Jamf, and the Atlassian Suite (Jira, Confluence, etc.).

About the job

About Imagen Technologies

Imagen Technologies is building the future of teleradiology with advanced AI solutions. The company operates a vertically integrated medical practice and AI platform focused on reducing diagnostic errors and supporting radiologists with modern technology. Backed by over $200 million from investors such as Google Ventures, Imagen is expanding quickly across the United States. The team currently serves 2.7 million patients in 22 states and aims to reach more than 5 million patients in over 35 states by 2027. By the end of this year, Imagen will be the fifth-largest teleradiology practice in the country.

Role Overview: IT Specialist

Imagen Technologies is hiring an IT Specialist in New York, NY. This role keeps systems running smoothly and ensures compliance standards are met, supporting safe and high-quality care. The position is hands-on and technical, with a focus on supporting end users by deploying and troubleshooting workstations and desktop software. The role offers opportunities for professional growth.

Key Responsibilities

  • Lead helpdesk operations and resolve technical issues and requests.
  • Provision and ship hardware to employees.
  • Onboard new users to ensure a smooth start.
  • Maintain inventory of computers, software, and technology equipment.
  • Create user documentation.
  • Contribute to IT projects that improve the experience for Imagen employees and customers.

About Imagen Technologies

Imagen Technologies is at the forefront of teleradiology innovation, utilizing AI to enhance diagnostic accuracy and empower healthcare professionals. With significant investment and rapid growth, we are committed to transforming the delivery of medical imaging services across the United States.

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