About the job
Position Overview
We are in search of a dynamic and experienced IT Operations Manager to take the lead at our West Coast offices in San Francisco and Los Angeles. This position is tailored for an IT professional with extensive expertise who can independently oversee the complete spectrum of corporate IT activities at these locations — including end-user support, device management, identity and access management, office infrastructure, and compliance with security protocols. The IT Operations Manager will act as a subject matter expert in various IT domains, functioning autonomously on a daily basis while receiving strategic guidance from the VP of Technology Operations.
As the sole point of responsibility for all IT-related matters at your sites, you will ensure that everything runs seamlessly. Whether it’s providing a new laptop for an employee on their first day, fixing a conference room AV system, resolving Okta access issues, or compiling audit evidence — you will be at the forefront. This role is perfect for a versatile IT professional who thrives on diverse challenges, takes pride in complete ownership, and wishes to be the key figure ensuring operational continuity in the office.

