IT Operations Engineer

Job Summary The Operator will be instrumental in enhancing and automating production operations, ensuring integration with the daily monitoring functions of the Agency’s IT systems. Key Responsibilities Continuous Service Improvement: Enhance Data Centre Operations by pinpointing improvement opportunities to bolster production stability, stakeholder experience, and overall service quality. Automation Opportunities: Identify and implement automation solutions within production processes to optimize operations and minimize manual intervention. Incident Management: Promptly escalate and communicate significant incidents, leading investigations and ensuring effective resolution with workarounds or permanent solutions. Troubleshooting: Engage in troubleshooting of system and network connectivity issues prior to escalation. Performance Monitoring: Track production metrics and performance indicators to ensure operational targets are achieved. Compliance Assurance: Ensure adherence to safety and regulatory standards within production environments. Other Duties: Carry out ad-hoc responsibilities as assigned.

Role overview The Operations Intelligence Automation Specialist II at asm focuses on increasing operational efficiency through automation. Based in Singapore, this position collaborates with teams across the company to review current workflows, identify areas for improvement, and implement automation strategies that support both productivity and cost savings. What you will do Analyze current operational processes to identify inefficiencies and bottlenecks Collaborate with colleagues from various departments to gather requirements and understand workflow needs Design and implement automation strategies that streamline operations and reduce manual tasks Monitor the effectiveness of automation initiatives and make adjustments to align with business objectives Location This role is based in Singapore.

About Flagright:Flagright is an innovative and rapidly expanding startup specializing in AML compliance software, dedicated to empowering financial institutions with cutting-edge technology to effectively combat financial crime, adhere to Anti-Money Laundering (AML) regulations, enhance customer satisfaction, and achieve optimal operational efficiency. As we pursue our ambitious growth plans, we are seeking a talented Product Operations Specialist to become a vital part of our team.Role Overview:In the role of Product Operations Specialist, you will be instrumental in facilitating the development and success of our platform. Your collaboration with customers and cross-functional teams will involve analyzing data and gathering valuable insights that drive continuous improvements in product functionality, user experience, and operational efficiency. Your meticulous attention to detail, combined with active participation in testing and quality assurance processes, will ensure that we deliver a reliable and high-performance product. Flagright presents exciting career advancement opportunities for dynamic individuals eager to elevate their careers. If you are driven, enthusiastic, and looking for an exhilarating opportunity with an early-stage startup, we invite you to connect with us.Responsibilities:Customer Account Management: Take ownership of assigned customer accounts—lead regular meetings (kickoffs, implementation check-ins, QBRs), drive agendas and outcomes, manage escalations comprehensively, and ensure customer adoption, satisfaction, and successful delivery throughout the customer lifecycle.Data Analysis: Analyze data to reveal actionable insights, identify emerging trends, and inform decisions that enhance product functionality and elevate user experience.Customer Engagement: Actively engage with customers to pinpoint critical needs, comprehend pain points, and influence the development of impactful features and product enhancements.Communication Management: Oversee customer communication channels to announce new feature launches, resolve issues, and provide timely updates, ensuring a positive customer experience.Stakeholder Collaboration: Partner with stakeholders to define and prioritize product enhancements, translating user insights and needs into clear and actionable product requirements.Resource Development: Assist in crafting high-quality resources such as documentation, onboarding guides, and training materials that empower customers and drive product utilization.Relationship Building: Build and nurture strong customer relationships through regular check-ins, guiding users to unlock product value and navigate key features with confidence.Process Improvement: Identify process gaps and present innovative solutions to enhance operational efficiency.

About the TeamJoin the innovative Consumer Products team at OpenAI, where we harness cutting-edge AI technology to create exceptional hardware. Our Operations group plays a pivotal role in ensuring the seamless transition of products from concept to customer, integrating supply chain strategies, manufacturing operations, and quality systems to facilitate rapid, reliable, and scalable production. We collaborate closely with engineering, design, and manufacturing teams globally to deliver outstanding products from launch and beyond.About the RoleAs an Operations Manager, you will lead the execution and strategic initiatives that transform early product concepts into high-quality, manufacturable consumer devices. This role involves cross-functional planning, managing vendor relationships, and ensuring alignment of supply, costs, and schedules across fast-paced hardware programs.This position is based in Singapore. Our hybrid work model requires you to be in the office four days per week, and we provide relocation assistance for new hires. Occasional travel to suppliers and manufacturing sites is anticipated.Key Responsibilities:Develop and implement operational strategies that connect product design with large-scale manufacturing.Drive readiness for production and oversee planning from prototype development to mass production.Collaborate with global suppliers to ensure that materials, tooling, and capacity align with program objectives.Work in tandem with hardware, quality, and supply chain teams to establish and maintain robust operational systems.Monitor cost, yield, and schedule performance to ensure efficient and predictable product delivery.Create scalable processes that facilitate rapid iteration and future product launches.Ideal Candidate Profile:Possess 6+ years of experience in hardware operations, manufacturing, or supply chain management within the consumer electronics sector or related industries.Demonstrated success in bringing at least one product from concept to mass production.Fluency in new product introduction (NPI) processes, contract manufacturing dynamics, and global operations management.Exhibit strong analytical and communication skills, adept at navigating ambiguity and fostering alignment across teams.Be driven by system building and thrive at the intersection of design and operational excellence.

At CSIT, we are dedicated to developing innovative digital products that bolster the national security initiatives of Singapore. We are seeking dynamic Product Engineers who possess a growth mindset and a fervor for crafting exceptional products that enhance organizational effectiveness. Position Overview:As a Product Engineer focusing on Operations Management, you will be an integral member of an agile product team tasked with designing and implementing cutting-edge digital solutions. These solutions are aimed at enabling and optimizing operational workflows critical to our national security. Your contributions will play a key role in transforming and refining essential operational processes, directly influencing decision-making and mission outcomes. Collaboration will be at the forefront of your role, as you will engage with product managers, designers, software engineers, and various stakeholders to identify emerging business needs and deliver impactful solutions. This position promises to challenge you as you work within diverse environments, designing, building, and running software solutions while continuously adapting to the shifting landscape of business and technology.

Join a Transformative CompanyAt Palantir, we create cutting-edge software that shapes data-driven decision-making and operational efficiencies. Our platforms enable partners to discover life-saving treatments, anticipate supply chain challenges, find missing children, and so much more.About the Role The Database Operations team is pivotal in deploying and maintaining the database infrastructure that underpins Palantir’s innovative products. As a Production Engineer in this team, you will play a critical role in the architecture and design of our database systems with a focus on deployment strategies and observability. Following deployment, you will develop and oversee automation processes and monitoring frameworks that ensure our databases consistently meet high standards for reliability and availability in diverse environments. You will also respond to urgent production challenges that impact some of the most significant use cases and clientele across the globe.

Join OKX as a Senior Product Manager for Campaign Operations, where you will lead innovative product strategies and drive impactful campaigns in the crypto space. In this pivotal role, you will collaborate with cross-functional teams to enhance user engagement and optimize the overall product experience. Your expertise in product management will help shape the future of our offerings, ensuring they meet the evolving needs of our diverse customer base.

Join Klaviyo as a Sales Operations Manager, where you will play a pivotal role in optimizing our sales processes and driving operational excellence. You will collaborate closely with cross-functional teams to enhance sales strategies, analyze performance metrics, and implement tools that support our revenue goals. If you are passionate about leveraging data to improve sales efficiency and effectiveness, we want to hear from you!

First Circle is rapidly emerging as one of the leading fintech companies in the Philippines, dedicated to providing innovative financial solutions for underserved small and medium enterprises (SMEs). Our mission has already transformed access to credit for countless businesses, and we are excited to embark on an ambitious journey towards becoming a comprehensive neobank. This includes offering multi-currency bank accounts, seamless payment solutions, foreign exchange services, corporate credit cards, and payroll solutions. As we prepare for this next chapter of growth, we are seeking exceptional talent with proven expertise to join our team.We are currently in search of a Director of New Product Operations who will spearhead the operations for our newly launched products, starting with employee salary loans and credit cards. In this pivotal role, you will take charge of evolving these new products from initial concepts into valuable offerings for our customers.The ideal candidate will possess exceptional problem-solving and analytical abilities, demonstrating a track record of operational excellence. You will be a hands-on leader, adept at building and managing a team of high-performing individuals. Comfort with data and a keen interest in tackling complex challenges in undefined environments will be crucial. You will collaborate closely with cross-functional teams, engaging with senior stakeholders to drive results.Please note: This role will be based in the Philippines, with relocation and sponsorship options available.Key Responsibilities:Directly report to the Vice President of Operations (former Uber and BCG executive), enjoying significant exposure to leadership.Lead the operations for our “new products,” including employee salary loans and credit cards, with additional products likely under your purview in the future. These initiatives are critical business priorities.Assume ultimate ownership of these products, responsible for delivering exceptional user experiences, managing day-to-day operations, defining and executing growth strategies, and overseeing P&L accountability.Collaborate closely with our technology and product teams, as well as other departments (sales, marketing, finance, legal) to ensure product growth.Maintain a strong focus on user experience, partnering with our tech team to continually enhance our products.Establish operational processes and systems to ensure efficient product management, prioritizing automation wherever possible.Devise strategies for product distribution in cooperation with our existing sales force.Develop and cultivate a team of top-tier operators, expanding your responsibilities and product portfolio as we introduce more solutions for our customers.

Wise is looking for a Product Operations Manager in Singapore to focus on the APAC region. This position manages day-to-day operational processes that shape products for local markets and align with company objectives. Key responsibilities Manage and improve product operations tailored for the APAC market Collaborate with cross-functional teams to enhance product performance Contribute to meeting customer expectations and increasing satisfaction Role focus This role centers on coordinating efforts across teams and refining processes to ensure Wise products meet the needs of APAC customers while supporting broader company goals.

Moomoo Financial Singapore Pte. Ltd. is a global investment and trading platform, serving over 28 million users across Singapore, Australia, Japan, Canada, and Malaysia. Since launching in 2018, Moomoo has grown rapidly in the wealth-tech sector. The Singapore entity operates under the Monetary Authority of Singapore (Licence No. CMS101000). In 2022, Moomoo became the first digital brokerage to secure all five SGX Group memberships for securities and derivatives markets. The company’s mission centers on democratizing investing and supporting informed, data-driven decisions for investors. Moomoo provides real-time insights, user-friendly technology, and powerful tools to help clients at every stage of their investment journey. Role Overview The FX Trading Product & Operations Manager will oversee foreign exchange trading and operations, focusing on both internal systems and external liquidity venues. This role involves ensuring smooth trade execution, managing client flows, and maintaining trading infrastructure. FX Trading & Execution Oversight Monitor and oversee FX and FX conversion trading activities across internal platforms and external liquidity venues. Ensure accurate and timely trade execution, routing, and post-trade processing with various liquidity providers. Manage client FX conversion flows and support internal treasury hedging. Identify, investigate, and resolve trade discrepancies, failed executions, and settlement issues quickly. Monitor live trading activity and escalate abnormal trading patterns, pricing anomalies, or system problems as needed. Liquidity & Trading Infrastructure Management Maintain liquidity connectivity using aggregation platforms such as oneZero Hub or PrimeXM XCore. Supervise FIX protocol sessions, focusing on session stability, message flows, rejects, and latency. Monitor pricing quality, spreads, and execution performance across multiple liquidity providers. Configure and maintain symbol mapping, routing logic, execution rules, and liquidity provider connectivity in aggregation systems. Work with liquidity providers, vendors, and internal technology teams to resolve pricing, execution, and connectivity issues. This position is based in Singapore.

About the RoleAre you a professional with a background in Mechanical, Electrical, or Mechatronics engineering? If you thrive in structured environments and are driven by a passion for enhancing processes, this position is perfect for you. Join us in a robotics and automation-centered workplace where technical expertise meets operational excellence.In this multifaceted role, you will leverage your technical skills to support structured training initiatives for our technical teams while enhancing operational efficiency through data management and continuous improvement strategies.If you're dedicated to creating structured frameworks, optimizing processes, and empowering teams through systematic training, this position offers a valuable opportunity to make a significant impact.Note: Preference will be given to candidates with valid work authorization in Singapore.Key ResponsibilitiesTechnical Training & Capability Development- Assist in the design and delivery of comprehensive training programs including onboarding, certification, and skills enhancement.- Develop training materials, guidelines, and evaluation criteria.- Ensure uniform and effective training delivery across teams.- Collect feedback and contribute to the ongoing improvement of training effectiveness.Operations Analysis & Performance Monitoring- Create and manage dashboards utilizing internal systems and data sources.- Track key performance indicators such as turnaround times, completion rates, and productivity metrics.- Analyze performance data to identify trends and areas for enhancement.Process Improvement & Optimization- Identify workflow gaps and assist in implementing solutions.- Participate in continuous improvement initiatives aimed at boosting efficiency and consistency.- Employ structured methodologies to achieve superior operational outcomes.Why Join Us?- Take advantage of the chance to apply your technical knowledge within a broader operational and training context.- Gain experience in a structured environment that prioritizes efficiency and consistency.- This role uniquely combines technical insight with process and team development.

Atlas is pioneering the operating system for restaurants, providing an all-in-one solution for launching, managing, and expanding restaurant operations both online and offline. From creating online storefronts to point-of-sale systems, third-party logistics, customer loyalty programs, and AI integration, Atlas empowers restaurants to thrive in a competitive market. Our team and investors hail from renowned organizations such as Grain, Accenture, Microsoft, Udacity, McKinsey, Salesforce, Y Combinator, and more.Explore our hiring memo.Role OverviewWe are searching for a proactive Operations Generalist who can drive results independently. You will take charge of merchant onboarding, tackle various challenges, and develop your skills into new areas of expertise.Team: Customer OperationsLocation: SingaporeWorking Hours: This is a full-time, in-person role with regular office hours.Your ResponsibilitiesOversee the complete onboarding process for new customers, ensuring seamless setup and integration with Atlas.Manage merchant launches thoroughly—coordinating timelines, identifying obstacles, and ensuring smooth transitions.Travel to merchant locations for hardware installations, training sessions, Atlas configurations, and troubleshooting (including tablet/printer setups and network configurations).Address and resolve a wide array of issues, including product inquiries, merchant concerns, and process inefficiencies.Document onboarding processes and seek opportunities for improvement.Analyze trends in merchant challenges and provide insights to enhance product offerings.Promote and implement AI innovations within our operational toolkit.Adapt to additional responsibilities as needed—flexibility is key.Go above and beyond to ensure customer satisfaction.Complete any assigned ad hoc tasks as required.Growth OpportunitiesIncrease your ownership within Customer Operations.Acquire new skills in areas such as AI tools, product feedback, team leadership, and coding basics.Ultimately, take the lead in a team or function—we want you to surpass this role.Service ExpectationsAim for a Net Promoter Score (NPS) of 90.Maintain a response time of under 5 minutes across the team.Onboard 5 merchants weekly.Achieve an average resolution time of under 1 hour.Document all tasks and communications thoroughly.Ensure 100% task/message processing daily (WhatsApp, Linear, Slack, Gmail, Front, etc.).

Simular is growing its global footprint and investing in a stronger IT foundation. The Singapore-based team needs an IT Operations Specialist to support secure, reliable, and compliant technology systems throughout this expansion. Key responsibilities Manage SOC 2 Type II and HIPAA compliance, including maintaining controls and preparing for audits. Oversee IT infrastructure: handle device management (MDM), identity and access management, and endpoint security. Monitor systems for reliability, lead incident response, and coordinate post-mortem reviews. Optimize AWS and GCP cloud infrastructure, focusing on security, network design, and cost efficiency. Assess vendor security, evaluate third-party risks, and respond to customer security questionnaires. Automate IT and compliance workflows to minimize manual tasks. Manage IT provisioning and deprovisioning for onboarding and offboarding staff. Collaborate with engineering to integrate security practices into CI/CD and deployment pipelines. Location This role is based in Singapore.

About KKR KKR & Co. Inc. is a global investment firm with a long track record in alternative asset management, capital markets, and insurance solutions. The company’s approach centers on disciplined, patient investing and supporting growth in both portfolio companies and communities. Founded nearly fifty years ago, KKR manages approximately US$774 billion in assets as of December 31, 2025. Headquartered in New York, the firm operates in 36 cities worldwide, combining local knowledge with a global outlook. KKR invests across multiple asset classes, including private equity, real assets, and credit. The KKR Capital Markets group offers tailored capital markets advice and financing for portfolio companies and clients. KKR Capstone works to improve operational performance across the portfolio, aiming to create value for all stakeholders. Since entering Asia Pacific in 2005, KKR has grown to manage about US$80 billion in assets across private equity, infrastructure, and real estate strategies. The regional team includes around 600 professionals working in key business areas and asset classes, closely connected with KKR’s global teams. Collaboration is central to KKR’s culture. The firm values teamwork and believes that shared effort leads to stronger results than individual achievements alone.

Join Experian as an Operations Executive and play a vital role in ensuring the seamless execution of our business operations. You will be responsible for analyzing and improving operational processes, collaborating with various teams, and supporting strategic initiatives. This position offers an exciting opportunity to contribute to our mission of empowering consumers and businesses with data-driven insights.

About the Role PatSnap is on the lookout for a dynamic Community Operations Intern to enhance and engage our vibrant user community for a product-led growth (PLG) platform tailored for R&D scientists and researchers. This position is perfect for individuals with a technical or scientific background who possess an understanding of the unique ways in which researchers think, communicate, and collaborate. If you are passionate about connecting science with user engagement and product development, we want to hear from you!

Join ncs3 as a Strategic Operations Intern and immerse yourself in a dynamic work environment where you can contribute to innovative projects that shape our operational strategies. This internship offers a unique opportunity to collaborate with experienced professionals and gain hands-on experience in strategic planning and execution. You will support the team in analyzing operational processes, identifying efficiencies, and implementing solutions that drive organizational success.

Join our dynamic team at NCS as a Data Center IT Operator!If you are passionate about exceeding expectations, striving for excellence, and seamlessly integrating people with technology, we want to hear from you!Your responsibilities will include:Providing 24/7 operational support for Data Center (DC) activities during shifts.Managing the IT equipment hardware inventory within individual racks at the Data Center.Overseeing on-site activities such as site preparations, network cabling, electrical wiring, air-conditioning, power supply testing (including generators), and system maintenance.Coordinating preventive maintenance for downstream infrastructure, including UPS systems, water detection systems, fire suppression systems, PDUs, CCTV, and access control systems.Operating the Electronic Visitation Management System, ensuring timely and accurate updates for authorizations and access requests.Providing Remote Hand Support, including media management, visual inspections, rebooting devices, physical connections/disconnections of HDDs, network cable connectivity tests, and fiber SFP insertions.Handling media with integrity to ensure data security and usability for future use, including off-site storage.Monitoring Data Center facilities for optimal performance, including UPS, power, temperature control, humidity, and water detection sensors.Monitoring IT systems and network infrastructure for incidents.Escalating incidents as necessary, ensuring timely responses and appropriate resolution based on criticality and Service Level Agreements (SLAs).Managing escalations of high-impact system failures, tracking incidents until resolution.