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IT Operations Automation Engineer - 100% Remote in Canada

HopperToronto - Remote
Remote Full-time

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Experience Level

Experience

Qualifications

Ideal Candidate QualificationsMinimum of 4 years of relevant experience in a comparable role. Demonstrated experience in scripting with Python, Terraform, or Bash. Strong understanding of Google Cloud Platform (GCP), Okta (APIs and Orchestrator), and Google Workspace. Familiarity with best practices throughout the Software Development Life Cycle (SDLC), including coding standards, code reviews, source control management with GitHub, and build processes.

About the job

About the Role

As an IT Operations Automation Engineer at Hopper, you will serve as a technical solutions architect, focused on crafting, implementing, and managing automation solutions that enhance Hopper's IT operations. We are looking for a candidate who possesses a deep analytical mindset, capable of breaking down complex technical issues into fundamental components and reconstructing them using automated processes to elevate operational efficiency.

Your Daily Responsibilities

  • Develop and sustain essential automation platforms, including an Automation Service Gateway, to ensure standardized and secure service exposure within IT operations.

  • Identify automation opportunities proactively and create new processes, adhering to best practices in development, testing, and implementation.

  • Collaborate with various stakeholders to transition manual workflows to scalable, compliance-oriented systems.

  • Deliver Tier 2 and Tier 3 support, coordinating with vendors and internal teams for escalated support needs.

About Hopper

Hopper is an innovative technology startup aiming to redefine travel planning and booking through advanced automation and AI. We are well-funded and poised for growth, offering competitive compensation and pre-IPO equity opportunities. Join us in our commitment to making travel easier and more accessible for everyone.

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