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Experience Level
Experience
Qualifications
Proven experience in IT infrastructure management, with a focus on Unified Endpoint Management. Strong knowledge of endpoint security protocols and best practices. Hands-on experience with tools and technologies for managing endpoints. Ability to troubleshoot and resolve complex technical issues effectively. Excellent communication skills and a collaborative mindset.
About the job
Activate Interactive Pte Ltd is seeking an IT Infrastructure Engineer specializing in Unified Endpoint Management. This full-time position is located in Singapore.
Role overview
The focus of this role is to manage and optimize endpoint infrastructure for a range of device types. The engineer will play a key part in maintaining reliable and secure systems across the organization.
What you will do
Manage and optimize endpoint infrastructure across multiple device types.
Work closely with teams from various functions to deliver solutions that enhance productivity and security.
Collaboration and work style
This position requires hands-on involvement with endpoint systems and regular coordination with colleagues from other departments.
About Activate Interactive Pte Ltd
Activate Interactive Pte Ltd is a leading technology company based in Singapore, dedicated to providing innovative solutions that empower businesses to thrive in the digital age. Our commitment to excellence and customer satisfaction drives us to deliver top-notch services and products.
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Activate Interactive Pte Ltd is seeking an IT Infrastructure Engineer specializing in Unified Endpoint Management. This full-time position is located in Singapore. Role overview The focus of this role is to manage and optimize endpoint infrastructure for a range of device types. The engineer will play a key part in maintaining reliable and secure systems across the organization. What you will do Manage and optimize endpoint infrastructure across multiple device types. Work closely with teams from various functions to deliver solutions that enhance productivity and security. Collaboration and work style This position requires hands-on involvement with endpoint systems and regular coordination with colleagues from other departments.
AvePoint supports educational technology infrastructure across Singapore, serving more than 450,000 students and 35,000 education professionals in over 350 schools. The Senior IT Infrastructure Engineer - Unified Endpoint Management role focuses on shaping and expanding a device ecosystem that spans multiple platforms. This position balances the needs of enterprise staff and students, delivering both secure environments for professionals and flexible, manageable digital learning spaces for students. Role overview This engineer will design, migrate, and orchestrate a complex environment that includes Windows, macOS, iOS (iPads), ChromeOS, and Android devices. The goal is to ensure every user receives a secure, automated, and ready-to-use device experience from the first unboxing. What you will do Multi-platform engineering and orchestration: Lead technical direction for device management across various operating systems and device types. Unified management: Design, migrate, and maintain a unified management strategy using Microsoft Intune, Apple School Manager, and Google Admin Console for seamless integration. Zero-touch provisioning: Optimize automated deployment workflows with tools such as Windows Autopilot, Apple School Manager (DEP), and Chrome Zero-Touch Enrollment to remove manual imaging steps. Platform specialization: Oversee management of both physical hardware and Cloud PCs with modern MDM policies for Windows, manage configuration profiles and VPP app distribution for Apple devices, and administer fleet-wide policies and app delivery for ChromeOS. Enterprise vs. student strategy: Develop and implement approaches tailored to both enterprise users and students, ensuring each group benefits from a secure and responsive environment. Location This position is based in Singapore.
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Full-time|On-site|Downtown Core, Central Singapore, Singapore
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Full-time|On-site|Woodlands & Tuas, North West, Singapore
Are you eager to make a significant contribution by ensuring the uninterrupted operation of cutting-edge systems that underpin our national infrastructure? Become a vital member of our distinguished IT infrastructure support team as an IT Support Engineer, where you'll play a key role in maintaining the operational uptime of crucial biometric devices at pivotal locations. You will join a dynamic team committed to keeping essential systems functioning smoothly around the clock. Key Responsibilities: System Implementation & Configuration: Aid in the installation and configuration of PCs, workstations, operating systems, applications, and peripheral devices to support project teams effectively. Critical On-Site IT Support: Deliver first-tier on-site IT support on a rotating 24/7 schedule, including public holidays (10 am to 10 pm / 10 pm to 10 am), ensuring the operational uptime of essential systems. Troubleshooting & Escalation: Identify and resolve issues promptly, providing timely updates to the Project Manager regarding significant escalations. Proactive System Monitoring: Conduct daily health checks and inventory assessments to avert downtime and guarantee that all systems and devices are fully operational. Technical Support Expertise: Leverage your practical experience in troubleshooting and maintaining PCs, peripherals, and applications within a Windows environment. Why Join Our Team? Acquire hands-on experience managing advanced biometric devices that are critical to national security. Enhance your troubleshooting skills while ensuring uptime in time-sensitive, mission-critical environments. Gain insights into navigating SLAs and KPIs, essential for delivering top-tier service. Advance into leadership roles, overseeing a team dedicated to providing IT support services in critical environments. Shift Allowance: Enjoy shift allowances for working on a rotating schedule. Transport Allowance: Receive a transport allowance to assist with your commuting needs. Standby Allowance: Compensation for standby duties. Public Holiday Pay: Additional pay for working on public holidays. If you are motivated by the challenge of maintaining essential systems that keep the nation running, and wish to grow your career in IT support, this is the perfect opportunity for you!
May 14, 2024
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