IT Implementation Specialist

Zenoti develops a cloud-based software platform tailored for the beauty and wellness sector. The system streamlines daily operations for salons, spas, medspas, and fitness studios, covering online appointment scheduling, point-of-sale activities, customer relationship management, staff coordination, inventory oversight, and marketing efforts. Over 30,000 businesses across more than 50 countries rely on Zenoti. Notable clients include European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY. Zenoti has surpassed a $1 billion valuation and was named GeekWire’s Next Tech Titan. The company received an $80 million investment from TPG and ranked number 316 on Deloitte’s 2020 Technology Fast 500™. Zenoti also achieved Great Place to Work Certified™ status for 2021-2022. Further details are available at https://www.zenoti.com.

Zenoti develops a cloud-based platform tailored for the beauty and wellness sector, bringing together appointment booking, POS, CRM, employee and inventory management, and marketing tools in a single mobile app. The company serves over 30,000 businesses worldwide, including well-known names such as European Wax Center and CorePower Yoga. This Senior Product Specialist position is based in Seattle and focuses on onboarding and implementation for customers using Zenoti’s SaaS platform. The role sits within the Adoption organization, working with both new and existing clients. What you will do Analyze business requirements and map them to Zenoti product features that drive customer adoption. Use deep product and functional knowledge to identify customer challenges, then configure solutions within the Zenoti application. Work closely with internal teams and customers to ensure smooth onboarding and implementation experiences. Deliver comprehensive training, helping customers achieve their business objectives by making the most of the platform. Location Seattle, Washington, United States

Join Zenoti as a Senior Product Specialist where you will lead the onboarding and implementation of our cutting-edge SaaS solutions. In this pivotal role, you will collaborate with cross-functional teams to ensure seamless integration of our products into clients' operations, driving their success and satisfaction.Your expertise in SaaS implementation will be critical in guiding clients through the process, providing training, and delivering exceptional support. You will analyze client needs, develop tailored strategies, and contribute to continuous improvement initiatives.

Brex is seeking an Implementation Consultant to join the Embedded Finance team in Seattle. This role centers on integrating Brex’s financial products with partner organizations, ensuring their unique needs are met throughout the process. Key responsibilities Work closely with partner organizations to gather and understand both business and technical requirements Adapt Brex’s embedded finance solutions to align with each partner’s objectives Lead clients through the entire implementation process, supporting onboarding and integration for a seamless experience Location This position is based in Seattle, Washington, United States.

yondr seeks a Part-Time Implementation Associate in Seattle, WA to help deliver programs and services throughout the Pacific Northwest. This position plays a key role in supporting clients and ensuring projects move forward without delays. Key Responsibilities Assist with the rollout of yondr’s programs and services in the region Support clients by answering questions and ensuring a smooth experience Work closely with team members to keep implementation efforts on schedule Requirements Proactive and organized approach, with a strong focus on helping others Comfortable working part-time and able to adapt to shifting needs Located in Seattle, WA or nearby areas in the Pacific Northwest

Role overview The Implementation Engineer II at Axon Enterprise, Inc. supports public safety partners in adopting and integrating Axon's devices and cloud software. This position combines technical project delivery with direct client interaction, contributing to customer satisfaction and successful deployments. The role reports to the Manager, Solutions Architect and operates with minimal supervision. Location and travel This is a remote position, but candidates must live within commuting distance of one of Axon's hub locations: Scottsdale, AZ; Seattle, WA; Boston, MA; Denver, CO; or Atlanta, GA. Up to 30% travel is required. Key responsibilities Act as a client-facing member of the Software Solutions Delivery Team. Collaborate with networking and software professionals to deliver Axon technology to clients in small and mid-market, T1200, and Majors segments, focusing on public safety. Assess IT system architectures to scope technical projects, recommend system improvements, conduct Information Security assessments, and participate in architecture review boards. Manage technical projects both remotely and at client locations. Communicate project progress to both technical and non-technical client leaders. Work with the account management team to ensure customer requirements are met. Deliver high-quality service for Axon software deployments. Identify integration opportunities between agency systems (cloud and/or on-premises) and Axon products. Recommend deployment strategies for integrations that support agency goals. Working at Axon Axon values a collaborative, open environment where diverse perspectives are welcomed. Team members take on meaningful responsibilities and contribute to projects that have real impact. The company supports continuous learning and encourages input from every employee.

BRINC develops technology for public safety agencies, including drones and communication devices that help responders operate in challenging situations. The company also builds 911 response networks, allowing drones to respond directly to emergency calls and provide live video and data. Over 600 public safety agencies across the US use BRINC’s products. Backed by more than $150 million in funding from investors like Index Ventures, Motorola Solutions, and Sam Altman, BRINC aims to give first responders tools that help save lives. This Project Manager position centers on delivering BRINC’s Drone as a First Responder (DFR) solution. The role is based in Seattle and manages the entire implementation process for customers once a sales agreement is in place. The Project Manager leads clients from onboarding through to the launch of their DFR program. Key responsibilities Manage the full rollout of the DFR solution for new customers Serve as the main contact for clients during onboarding, setup, and program launch Coordinate with internal teams and external partners to support successful deployments Travel up to 35% to work directly with customers during all stages of implementation Requirements Strong leadership, communication, and organizational abilities Experience managing complex projects; public safety background is a plus Willingness to travel regularly (up to 35%) to customer locations Location This role is based in Seattle, USA.

Scholarly Software creates AI-powered solutions tailored for higher education, with a particular emphasis on supporting faculty. The platform streamlines processes such as annual reviews, tenure and promotion, and appointment tracking, reducing manual data entry and helping institutions make informed decisions. The team is dedicated to building products that advance technology in academia. Role overview The Senior Implementation Manager will guide large-scale customer rollouts and help shape Scholarly’s methods for delivering its SaaS platform at scale. This position is designed for someone with a background in SaaS implementation, consulting, or professional services, especially those who enjoy tackling institutional challenges and want to play a hands-on role in a growing company. Responsibilities include managing major implementations at large colleges and universities, working directly with stakeholders such as provosts, deans, IT departments, and faculty affairs leaders. The role blends customer engagement, program management, and the development of operational playbooks. Setting standards, creating methodologies, and defining templates and metrics for the implementation team are also core aspects. The position requires the ability to move comfortably between executive-level meetings, technical integration conversations, and internal product adoption reviews. Location This role is based in the Denver or Seattle metro area. Compensation The annual salary range for this position is $100,000 to $140,000, depending on experience.

Why join usAt Brex, we are revolutionizing the corporate spending experience with our AI-driven platform. Our comprehensive solutions include corporate cards, banking services, and global payments, all paired with intuitive software for managing travel and expenses. With a user base that spans from startups to large enterprises—including notable companies like DoorDash, Flexport, and Compass—Brex empowers organizations to control spending proactively, streamline costs, and boost operational efficiency on a global scale.Joining Brex means stepping into an environment where you can challenge the norm, collaborate with industry pioneers, and push your professional limits. We pride ourselves on fostering a diverse and inclusive culture, ensuring that your potential is only constrained by your vision. We equip you with the necessary tools, resources, and support for your career growth.Implementation at BrexAs an integral part of our team, you will lead the onboarding journey for new clients, transforming them into power users of the Brex Empower platform. This role is a unique blend of customer advocacy, project management, technical proficiency, process innovation, and change facilitation. We take pride in our commitment to our clients' long-term success, laying the groundwork for them to remain loyal to Brex throughout their growth journey. Serving as strategic advisors, we cultivate trust, drive effective solutions with determination, deliver rapid results, and collaborate across departments to ensure a seamless adoption experience for our customers.What you’ll doIn your role as an Enterprise Implementation Consultant, you will act as a trusted advisor to our largest clients, steering them through a successful launch of the Brex platform. Your responsibilities will encompass driving widespread product adoption, delivering continuous business value, and assisting customers in transforming their financial workflows.Where you’ll workThis position is based in our Seattle office. We operate in a hybrid model, combining the dynamic interactions of in-office work with the flexibility of remote arrangements. Currently, we require a minimum of two in-office days each week (Wednesday and Thursday). Starting February 2, 2026, this will increase to three days weekly (Monday, Wednesday, and Thursday). Additionally, we offer up to four weeks of fully remote work annually!

Brooks Sports, Inc. creates gear and experiences designed to help people move, achieve their goals, and enjoy an active lifestyle. The company’s culture centers on collaboration, creativity, and innovation, with a strong commitment to valuing each team member’s contributions. Brooks emphasizes core values such as putting runners first, honoring commitments, working with dedication, fostering teamwork, and celebrating daily movement. The team welcomes individuals from all backgrounds who want to inspire others through movement and supports diversity across the organization. Role overview The Senior Program Manager - ERP Cloud Implementation will be based in Seattle, Washington. This position is a fixed-term role lasting approximately 24 months and focuses on leading the ERP Cloud program. There is a possibility of transitioning to a full-time position depending on business needs and individual performance.

As an HRSM Communications Specialist at Prosidian Consulting, you will play a pivotal role in enhancing our internal and external communications. Your expertise will help us effectively convey our messages, ensuring clarity and engagement among stakeholders. This position requires a creative and strategic thinker who is adept at crafting compelling narratives and facilitating communication initiatives that align with our organizational goals.

Conduct meticulous audit sampling, execute comprehensive audits, and deliver insightful findings to the Operations, Training, and internal partner management teams.Align and calibrate auditing processes between partner and internal teams to ensure consistency and accuracy.Demonstrate the ability to verify, document, and communicate audit results effectively, while developing detailed audit reports and evaluating the effectiveness of corrective actions.Perform audits with professionalism, ethics, and objectivity, while interpreting applicable standards and being mindful of potential legal and financial implications.Exhibit exceptional time-management capabilities and organizational agility, with the ability to effectively juggle multiple projects, tasks, and priorities.Innovate and develop creative strategies for enhancing core metrics based on audit findings.Identify, articulate, and escalate issues effectively, translating them into actionable business requirements.Showcase strong analytical and problem-solving skills, with a keen attention to detail and a focus on process improvement.Demonstrate leadership qualities and the ability to influence the work of others.Tackle special projects as needed and adapt to the evolving requirements of the business landscape.Possess the ability to understand the seller’s perspective and conduct audits with consideration of their overall experience, not just the associates.

Join Zenoti, a leading provider of an all-in-one, cloud-based software solution tailored for the beauty and wellness industry. Our platform empowers businesses to effortlessly manage every aspect of operations through a comprehensive mobile solution, including online bookings, POS, CRM, employee management, inventory control, and integrated marketing programs. Zenoti is designed to help clients streamline processes, reduce operational costs, and enhance customer retention. Our reliable and scalable platform leverages enterprise-level technology, making it suitable for businesses of all sizes.Currently, Zenoti supports over 30,000 salons, spas, medspas, and fitness studios across more than 50 countries, including renowned global brands such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga, and TONI&GUY.Our recent milestones include achieving a unicorn valuation surpassing $1 billion, being recognized as a Next Tech Titan by GeekWire, securing an $80 million investment from TPG, and ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to hold the Great Place to Work CertifiedTM designation for 2021-2022, reinforcing our dedication to empowering individuals and fostering greatness. To learn more about Zenoti, visit: zenoti.comWhat’s the opportunity?As a vital member of the Adoption organization, the Lead Product Specialist will focus on analyzing business requirements and translating them into actionable Zenoti product features for our existing customers. You will leverage your functional expertise, comprehensive product knowledge, and understanding of customer needs to identify challenges and deliver solutions by effectively configuring product features within the Zenoti application. Your role will involve ensuring customers receive thorough training on our platform, guiding them toward achieving their business objectives through enhanced adoption of our solutions. If you thrive in collaborative environments and are passionate about driving customer success, we would love to hear from you.

At PitchBook, a Morningstar company, we are committed to looking ahead. Our drive for innovation, evolution, and self-investment enables us to unlock the best potential in every team member. We foster a deeply collaborative environment where excitement, energy, and enjoyment resonate throughout the company.Our extensive learning programs and mentorship initiatives cultivate a culture of curiosity, motivating us to continuously explore new solutions and enhance our processes. With the rapid evolution of our industry and our ambitious goals, we embrace the challenges and ambiguities that arise, excelling by pushing our limits. We are unafraid to take risks, learn from failures quickly, and persistently strive for excellence.If you possess a positive attitude and a willingness to roll up your sleeves to accomplish tasks, PitchBook is the ideal workplace for you.About the Role:The Revenue Operations department is pivotal in creating, maintaining, and enhancing PitchBook's systems that support our client-facing teams in Sales and Customer Success. This team collaborates across functions with Sales, Marketing, Finance, and IT to drive efficiency, accuracy, and revenue growth.As a Senior Marketing Operations Specialist at PitchBook, you will spearhead the design, development, and optimization of intricate automation workflows across marketing and sales functions to foster scalable, data-driven demand generation and customer engagement programs. You will act as a strategic partner to marketing leadership and cross-functional teams, leveraging your profound expertise in marketing automation platforms (such as Marketo) to architect solutions that enhance operational efficiency and maximize campaign effectiveness. This position mandates a robust technical skill set, business acumen, and the ability to convert marketing objectives into innovative automation strategies.

About Our TeamOur IT Services and Support team is dedicated to delivering smooth, efficient, and dependable IT solutions throughout the organization. We manage frontline IT support, vendor partnerships, and equipment inventories while continuously refining our processes and documentation to enhance the overall employee experience.About the PositionAs a Frontline IT Support Specialist, you will be the primary point of contact for our helpdesk, addressing hardware, software, and network issues. You will resolve incoming support requests, collaborate with various teams to streamline workflows like onboarding and device imaging, and contribute innovative ideas to enhance daily operations for all employees.This role is based in our Seattle office, requiring on-site presence five days a week. Relocation assistance can be provided.Your Responsibilities Include:Deliver Frontline Helpdesk Support: Act as the main contact for troubleshooting hardware, software, and network issues, ensuring prompt and effective resolution of employee inquiries.Enhance Support Systems and Processes: Collaborate with cross-functional partners to identify improvement opportunities, develop and maintain standardized workflows, and share insights during IT team meetings.Participate in On-Call Rotation: Join a scheduled helpdesk on-call rotation for urgent incidents.You Will Excel in This Role If You:Possess strong technical proficiency in macOS (knowledge of Windows is a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products.Exhibit excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction.Demonstrate a proactive, driven attitude toward problem-solving and continuous improvement.Display meticulous attention to detail in your work, consistently delivering high-quality results.Embrace a customer-first mindset and possess the ability to explain technical concepts clearly to diverse audiences.About OpenAIOpenAI is a pioneering organization committed to ensuring that artificial intelligence benefits all of humanity. We strive to create safe and advanced AI technologies that empower individuals and organizations across the globe.

Join the Flynn Group of Companies, North America's premier trade contractor specializing in all facets of a building's exterior, including roofing, glazing, waterproofing, and architectural metals. Our success since 1978 is built on the strength of our expert team and a collaborative, supportive culture.Our Core Values:SafetyPeopleQualityProductivityPosition Overview:As a Waterproofing Specialist, you will engage in a variety of essential tasks critical to the successful completion of projects while supporting your team members. Your ability to perform key duties effectively will be paramount for this role.Our Offerings:Competitive hourly wage ranging from $30 to $44 based on experience. (Minimum 3-5 years of experience required)Comprehensive health, dental, and vision insuranceShort-Term and Long-Term Disability InsuranceLife and AD&D Insurance401k plan with company matchBonus incentivesCareer advancement opportunitiesAccess to mobile apps and training programs to enhance your skillsQualifications:Minimum of 3-5 years of experience in waterproofing.Experience in waterproofing tasks both above and below grade, including air/vapor barriers, joint sealants, and caulking.Familiarity with hot applied systems and traffic coatings.Ability to lift materials weighing over 60 pounds.Experience assisting other skilled trades (caulking, waterproofing, etc.).Proficient in using hand tools and small power tools.Capability to work at heights while adhering to safety protocols.3+ years of commercial waterproofing experience or 3-5 years of residential waterproofing experience.Willingness to perform other relevant duties as assigned.

About CookUnity:At CookUnity, we believe that food is more than just sustenance; it's a connection to culture and community. Founded in 2018, we have pioneered a unique platform that brings together the finest chefs to create exceptional meals delivered straight to your door. With over 50 million meals served annually, our commitment to freshness, quality, and inspiration is unwavering.As we continue to expand our mission to empower chefs worldwide, we are transforming from a delivery service into a dynamic marketplace. If you're passionate about culinary excellence and wish to be part of a movement that nourishes the world, we invite you to apply.The Role:The Cooling Specialist is responsible for implementing cooling processes within the CookUnity Facility, working closely with our culinary teams to maintain the highest standards of food safety. This role involves meticulous tracking of cooling records and daily performance assessments to ensure that every meal is prepared and served at the optimal temperature.

Join our dynamic team at Crossmark, Inc. as a Retail Merchandising Specialist! In this role, you will be responsible for executing merchandising strategies that enhance product visibility and drive sales in retail environments. You will collaborate with retail partners to ensure optimal product placement, manage inventory levels, and implement promotional displays that attract customers. This is an exciting opportunity to contribute to the success of our retail partners while developing your merchandising skills in a vibrant and fast-paced environment.

Join our dynamic team as a Retail Merchandising Specialist, where you will play a crucial role in enhancing the shopper experience across various retail environments. Your expertise will help optimize product displays, ensuring they captivate consumers and drive sales. Collaborate with leading brands and retailers to execute merchandising strategies that align with business goals.