IT Desktop Support Engineer (Level 2)
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About Lab49
ION is a leading technology firm that provides innovative solutions across financial markets. We pride ourselves on our collaborative culture and commitment to excellence, empowering our employees to drive transformative results for our clients. With a focus on continuous improvement and professional development, we invite you to be part of a team that values creativity and technical prowess.
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Search for Deskside Support Desktop Technician
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Artech Information Systems LLC
Join our dynamic team as a Deskside Support/Desktop Technician, where you will play a pivotal role in ensuring the smooth operation of our desktop systems and providing top-notch technical support to our users. Your expertise will help maintain high levels of user satisfaction through effective troubleshooting and problem resolution.
Artech Information Systems LLC
We are seeking a dedicated and knowledgeable Deskside Support Technician to join our dynamic team in New York. As a crucial member of our IT support staff, you will be responsible for providing high-quality technical support directly to end-users, ensuring they have the tools and resources necessary to perform their jobs effectively. Your expertise will directly contribute to improving employee productivity and satisfaction.
Artech Information Systems LLC
Join our team as a Deskside Support Technician, where you will play a crucial role in providing exceptional technical support to our clients. Your primary responsibility will be to assist users with hardware and software issues, ensuring a smooth and efficient work environment. You will troubleshoot problems, perform installations, and provide maintenance of IT equipment, all while delivering top-notch customer service.
BCforward
Join our team as a Desktop Support Technician in Elmsford, NY! This role involves providing exceptional technical support for Dell Desktop and Laptop devices, focusing on break/fix solutions. Candidates will be responsible for troubleshooting hardware issues at various locations, with a requirement for reliable transportation. Successful candidates will pass a drug and background screening and complete necessary product training.Key Responsibilities:• Address break/fix calls for PC hardware• Manage physical demands of the job, including carrying equipment (15-30 lbs)• Provide timely and effective communication with clients and stakeholders• Maintain a professional appearance and demeanor
BCforward
Position Overview:We are seeking a dedicated and skilled Desktop Support Technician to join our tech-savvy team in Elmsford, NY. In this role, you will be responsible for diagnosing and resolving hardware issues for laptops and desktop computers across various locations.Key Responsibilities:Respond to break/fix calls for PC hardware in multiple locations.Effectively troubleshoot and repair DELL Desktop PCs.Ensure customer satisfaction through timely and efficient support.Requirements:Must possess A+ certification.Experience with laptop and desktop break/fix services.Reliable transportation is essential for travel between job sites.Ability to pass drug and background screenings.Completion of required product training is mandatory.
Artech Information Systems LLC
We are seeking a dedicated and skilled Deskside Support Specialist to join our dynamic team. In this role, you will provide exceptional technical support to end-users, ensuring their IT equipment and software are functioning optimally. You will troubleshoot issues, perform installations, and assist with user training to enhance their overall experience.
ArchCare
Join ArchCare as a Desktop Technician, where you'll play a vital role in maintaining and supporting our IT systems. As a key member of our technical team, you will troubleshoot hardware and software issues, assist with installations, and ensure optimal performance of desktop systems. We're looking for a passionate individual who thrives in a fast-paced environment and is eager to contribute to the success of our organization.
Artech Information Systems LLC
Join our dynamic team at Artech Information Systems LLC as a Deskside Support Specialist. In this full-time role, you will provide exceptional technical support and assistance to end-users, ensuring a seamless and efficient experience with their desktop environments. Your responsibilities will include troubleshooting hardware and software issues, configuring devices, and delivering on-site support as needed. You will play a critical role in maintaining high levels of customer satisfaction and operational efficiency.
City of New York
Join the Family Justice Center as a Desktop Support Technician, where you will play a crucial role in providing technical assistance and support to our staff. Your responsibilities will include troubleshooting hardware and software issues, performing installations, and ensuring that all desktop systems are running smoothly. This position is ideal for someone who is passionate about technology and committed to improving the efficiency of our operations.
Artech Information Systems LLC
Join our team as a Desktop Support Specialist, where your technical expertise will play a pivotal role in ensuring seamless operations within our organization. You will be the first line of support for our staff, addressing hardware and software issues, troubleshooting technical problems, and providing exceptional customer service.Your responsibilities will include diagnosing issues, configuring equipment, and assisting with installations. If you are passionate about technology and enjoy problem-solving in a fast-paced environment, we want to hear from you!
Integrated Resources, Inc.
Join our dynamic team as an IT Desktop Support Specialist, where you'll be at the forefront of providing exceptional technical assistance to our users. Your role will involve troubleshooting hardware and software issues, configuring desktop environments, and ensuring seamless connectivity across our network. If you are passionate about technology and customer service, this is the perfect opportunity for you!
Artech Information Systems LLC
Job Title: Desktop Support RepresentativeJob ID: #S2LF2QLocation: New York, NY 10036Duration: 1 year (with possible extension)Diagnose and resolve complex Microsoft OS issues, configure and install common applications, and manage the installation and removal of desktop PCs and monitors.Perform installation, configuration, and maintenance of Windows operating systems, hardware, and software.Handle desktop and laptop installation, configuration, and upgrades efficiently.Demonstrate functional knowledge of MAC and Windows client/server configurations, software, connectivity, and troubleshooting.Provide support and troubleshoot Windows XP and Windows 7 migrations.Proficient in MS Office, MS Outlook, and other Microsoft products.Experience with remote support tools, SCCM, incident management, and the ability to resolve tickets remotely.
Integrated Resources, Inc.
We are seeking a dedicated and knowledgeable Desktop Support Specialist to join our dynamic IT team. In this role, you will be responsible for providing technical support to our users, troubleshooting hardware and software issues, and ensuring the seamless operation of computer systems.
Integrated Resources, Inc.
We are seeking a dedicated and knowledgeable IT Desktop Support Specialist to join our dynamic team. In this role, you will be responsible for providing top-tier technical support to end-users, ensuring smooth operations and high user satisfaction. Your expertise will contribute to maintaining and enhancing our IT infrastructure.
Integrated Resources Inc.
Join our dynamic team at Integrated Resources Inc. as an IT Desktop Support Specialist. In this role, you will provide technical assistance and support to our staff, ensuring that their desktop environments function smoothly. Your responsibilities will include troubleshooting hardware and software issues, assisting with installations, and offering guidance on IT best practices.
About the RoleJoin ION's dynamic IT Service Desk team as a Level 2 IT Desktop Support Engineer, primarily located in the heart of New York City. Our team is a vibrant blend of technology enthusiasts equipped with exceptional technical expertise, practical problem-solving abilities, and a strong customer service ethos. In this role, you will engage with users through in-office interactions and remote communications via Teams chat, email, and more, supporting our clientele across the Americas. While managing daily ticketing and inquiries is essential, you will also have the opportunity to contribute to larger projects running concurrently, enhancing your professional growth.
Artech Information Systems LLC
Join our dynamic team at Artech Information Systems LLC, a leader in providing innovative IT solutions. We are seeking a dedicated Desktop Support Specialist to provide exceptional technical support to our users in a fast-paced environment. This role is essential in ensuring the smooth operation of desktop systems and applications.
Artech Information Systems LLC
Join our team at Artech Information Systems LLC as a Desktop Support Specialist! In this pivotal role, you will provide exceptional technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Your expertise will ensure that our employees have the resources and support needed to maintain productivity and efficiency.
Squarepoint Capital
Position Overview:Squarepoint Capital is seeking a dedicated Desktop Support Analyst who will play a vital role in supporting a global user base of over 500 individuals within a Windows environment. This position involves both onsite and remote interactions to assist users with various workstation applications including Microsoft Exchange/Outlook, Microsoft Office (both on-premise and cloud-based), access control policies via Windows Active Directory, remote access support, and hardware troubleshooting.Deliver 24x5 support to a diverse global user community of 500+ as needed by the business.Participate in weekend on-call support on a rotational schedule.Effectively manage incoming requests and incidents in a timely manner, adhering to established internal runbooks and incident management protocols.Collaborate with Level 2 and Level 3 internal teams and vendors to troubleshoot complex issues.Engage in proactive alert management to resolve failure alerts, degraded services, and service outages using internal monitoring tools.Automate routine tasks to enhance efficiency and boost productivity.Work closely with internal and external teams to devise strategic solutions.Execute additional responsibilities as needed.
Delaware Nation Investments
Join the Delaware Nation Investments team as a Desktop Support Specialist, where you will play a vital role in providing exceptional IT support to the Air Force Research Laboratory (AFRL) Information Directorate (RI). This position focuses on delivering comprehensive IT solutions, including service desk assistance, desktop and network support, enterprise web services, cybersecurity measures, and specialized information systems services.The ideal candidate will be part of the User Services/Comm Focal Point team, addressing customer incidents and supporting the complete client system lifecycle, from deployment to security management.
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