IT Audit Manager

We are seeking a dedicated IT Delivery Manager to spearhead the successful delivery of software projects from inception to completion. Utilize your project management skills to meet project objectives, ensuring both client satisfaction and team success. You will be contributing to a large-scale, high-visibility platform tailored for optimal performance, availability, and scalability, managing a substantial volume of documents within a distributed, cloud-based environment.YOUR ROLE:Oversee project delivery activities in partnership with technical leaders, project teams, and stakeholders.Maintain communication with stakeholders throughout the project lifecycle.Empower your team by fostering engagement, motivation, and personal development among all members.Act as a mentor to cultivate a collaborative, high-performing work environment.Manage team capacity, allocate resources effectively, and facilitate the evolution of team structure over time.Leverage Agile project management tools to plan, organize, and monitor project activities.Collaborate with the team to develop realistic roadmaps and challenge estimates when necessary.Track project and budget progress, ensuring deliverables are completed on schedule and within scope.Ensure documentation aligns with both internal and client standards.Evaluate and manage change requests while maintaining control over project goals and scope.Our roles emphasize in-person collaboration to enhance teamwork, learning, and relationship-building with clients, colleagues, and communities. As an employer, we strive to be flexible to accommodate your specific work/life needs.

Nuvei is a Canadian fintech company supporting businesses worldwide with adaptable payment technology. Our platform connects clients to over 200 markets, offering localized acquiring in 50 markets, 150 currencies, and 700 alternative payment methods. We support card issuing, banking, risk, and fraud management, all accessible through a single integration. About the Role Position: Senior Delivery Operations Manager Location: Sofia, Sofia City Province, Bulgaria Start Date: July 1, 2026 The Senior Delivery Operations Manager joins Nuvei’s Business Operations team to drive operational excellence and strengthen delivery capabilities. This role oversees the execution of complex, cross-functional initiatives in the payment ecosystem, balancing both strategic planning and hands-on execution. What You Will Do Lead and refine delivery frameworks to support business objectives. Establish and maintain operational governance across projects. Champion continuous improvement initiatives for delivery processes. Collaborate with senior stakeholders in Technology, Product, Compliance, Risk, and Commercial teams. Ensure seamless execution of multi-team initiatives. What We’re Looking For Extensive experience in delivery management and operational leadership. Proven ability to work at both strategic and tactical levels. Strong track record managing complex, cross-functional projects. Comfort working closely with senior stakeholders across departments. Skilled at translating strategic goals into measurable outcomes. Adaptable and effective in a high-activity environment. Nuvei values continuous product improvement and dedicated customer support. We seek people who thrive on solving complex challenges and who want to help shape the future of payments.

Join our dynamic team as an On-Demand Account Manager and play a crucial role in enhancing our customer relations and ensuring satisfaction. You will be responsible for managing accounts actively, addressing client needs, and supporting our operational goals.

Role overview Playtech is looking for a Technical Delivery Specialist to join its Customer Support team in Sofia. The role centers on providing technical support and assisting clients with resolving their issues quickly and effectively. Building lasting client relationships and communicating clearly are key parts of this position. What you will do Provide technical support to clients, responding to their questions and technical concerns Collaborate with customers to help ensure their satisfaction Share solutions and updates in a clear and professional manner Troubleshoot and resolve technical problems as they come up Requirements Interest in technology and customer service Strong communication and problem-solving abilities Enjoyment of helping others and working as part of a team This position is based in Sofia and involves supporting Playtech’s clients directly as part of a collaborative team.

Role overview Delivery Hero seeks a Strategic Account Manager based in Sofia, Bulgaria. This role centers on growing relationships with major clients and developing strategies that enhance both customer experience and revenue. The position requires a mix of relationship-building and strategic thinking to support key accounts and strengthen long-term partnerships. What you will do Build and maintain strong connections with strategic clients Find ways to improve client satisfaction and boost account results Collaborate with teams across Delivery Hero to deliver solutions that meet client needs and company goals Identify areas for improvement and support changes that drive business growth Requirements Background in managing key accounts or partnerships Comfortable working with various teams to address challenges Keen eye for spotting new opportunities and acting on them Located in Sofia, Bulgaria

YOUR MISSION: As an Account Manager, you will play a pivotal role in building and nurturing relationships with our premier restaurant partners. Acting as a trusted advisor, you will leverage data-driven insights and industry expertise to foster their success. Your collaborative approach with cross-functional teams will help optimize partnerships for significant business impact.THE RIDE:Establish and nurture robust, long-lasting relationships with restaurant partners through consistent and proactive communication.Gain insights into partners' business objectives and challenges to deliver strategic guidance and support.Analyze and manipulate data to enhance operational excellence, growth, and profitability for both partners and Glovo.Accelerate revenue growth through strategic promotions, impactful marketing initiatives, and menu optimization.Take charge of partner revenue performance, driving measurable growth.Work collaboratively with internal teams to create and implement tailored solutions that address partners' unique needs, including Marketing, Operations, Finance, and Customer Service.Own the partner onboarding process within the App—from store setup to assisting them in their initial days on Glovo—focusing on operations, marketing, and sales.

Join our dynamic team at Delivery Hero as an Account Manager - Longtail. In this pivotal role, you will be responsible for managing relationships with our longtail partners, ensuring their needs are met and that they achieve optimal performance on our platform. Your strategic thinking and proactive approach will help drive growth and success for both our partners and the company.

Atlean World is a dynamic HR SaaS consultancy dedicated to fostering multicultural workplaces as the new standard. Our expertise lies in navigating multilingual markets, ensuring a seamless and enjoyable recruitment experience for candidates.Your Next Job Awaits – Boundless Opportunities! We are excited to offer a rewarding onsite work experience in Sofia for the position of Logistics & Delivery Advisor, requiring proficiency in both German and English. Why This Role is Perfect for Your Growth:Immerse yourself in Sofia's vibrant multicultural environmentRepresent a prestigious global brandSeize a fast-track career development opportunity Your Daily Responsibilities Will Include:Comprehensive training on our products/services where you will:Assist customers with their inquiriesAdvise customers on optimizing their use of the product/serviceEnsure high-quality standards in every case you manageRequirements for Success:What You Need to Thrive in This Role:Bilingual Proficiency: Fluent in German and B2 level EnglishTech Enthusiast: Eager to explore the latest technological advancementsCustomer-Centric: Prior experience is an advantageExceptional Communication SkillsEmpathetic Approach to Customer ServiceEmployee Benefits:Welcome Bonus plus Performance BonusComprehensive Relocation Package:Airport pick-up serviceFlight ticketsAccommodation for up to 21 days in a hotel/apartment300 BGN gross accommodation allowance per month on top of the salaryTransform Your Career with Boundless Opportunities!

Atlean World is a leading HR SaaS consultancy dedicated to fostering multicultural environments as the new standard. We focus on multilingual markets, ensuring a seamless and enjoyable recruitment experience for candidates.Your Next Opportunity Awaits!Join us for an exceptional work experience in Sofia as a Logistics & Delivery Advisor, fluent in both French and English.Why This Role Will Propel Your Career:Immerse yourself in the vibrant multicultural landscape of Sofia.Be the face of a globally recognized brand.Accelerate your career growth with fast-track development opportunities.Your Daily Responsibilities Will Include:Comprehensive training in our product/service. Your tasks will encompass:Addressing customer inquiries with expertise.Providing guidance to customers to maximize their use of our products/services.Ensuring high-quality standards in every interaction.

YOUR MISSIONJoin us at Delivery Hero as a Finance and Controlling Analyst in our Sofia office! We are seeking a talented Finance and Accounting graduate with significant experience in the financial sector to support our Finance Director. YOUR ROLEAssist the Finance Director in managing the P&L by delivering precise data, insights, and follow-ups to meet financial performance targets.Establish and uphold robust financial controls through checks, reconciliations, and quality reviews of essential finance processes.Enhance finance workflows and reporting processes, identifying automation opportunities to improve accuracy and streamline data flow.Participate in month-end closing activities for local and group reporting by validating data from accountants and submitting reports to the Group Reporting team.Aid the Finance Director in preparing annual budgets and monthly re-forecasts to ensure precise financial planning.Analyze variances from budget and forecasts using detailed operational and financial metrics.Ensure compliance with local accounting standards (local GAAP) in collaboration with accountants and advisors.Provide ad-hoc financial analyses to support informed decision-making by the Finance Director.Contribute to strategic projects including cost optimization, investment analysis, and system implementation.

Join Delivery Hero as an Account Manager in our Early Careers Booster program in Sofia, Bulgaria! This is an exciting opportunity for recent graduates and entry-level professionals looking to launch their careers in a fast-paced and innovative environment. As an Account Manager, you will play a crucial role in managing client relationships, ensuring satisfaction, and driving growth. You will be part of a dynamic team that values creativity, collaboration, and a passion for excellence.

Join our dynamic team at Delivery Hero as an On Demand Lead in Sofia, Bulgaria. In this pivotal role, you will oversee operations, drive growth, and ensure top-notch service delivery. We are seeking a passionate leader who thrives in a fast-paced environment and is committed to excellence.

Join Mercier Consultancy as a Dutch Speaking Customer Service Representative, supporting our client's innovative food delivery platform. In this engaging position, you will deliver outstanding service to Dutch-speaking customers, guiding them through our food delivery offerings and ensuring a smooth ordering process.Your proficiency in Dutch will be vital as you respond to customer queries regarding menu items, assist with order placements, track deliveries, and resolve any issues that arise. Your dedication to exceptional customer service will foster a positive experience for our users.Key Responsibilities Provide exceptional customer support in Dutch via phone, email, and chat for food delivery inquiries. Assist customers with their menu selections, order placements, modifications, and cancellations. Quickly and effectively resolve customer issues and complaints. Accurately document customer interactions in our CRM system. Work collaboratively with restaurant partners and delivery teams to ensure a seamless service experience. Collect customer feedback to continually enhance service quality. Stay informed about menu items, ongoing promotions, and delivery policies.

About Baringa Partners Baringa Partners is a global consulting firm working alongside organizations to deliver significant change and value. With a team of over 2,000 professionals, Baringa operates in the UK, Europe, North America, Asia, and Australia, combining international reach with local expertise. The firm supports clients across sectors such as energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media, and telecommunications. Baringa’s work spans strategy development, transformation projects, and operational improvement, using technology, data analytics, artificial intelligence, and digital solutions. Clients value Baringa’s collaborative style and the way teams integrate into client organizations. The firm is known for its empathetic, curious consultants who focus on listening and understanding client needs. Baringa has helped clients transform energy markets, modernize financial services, expand digital networks, enable digital government services, and drive growth in consumer industries. Baringa has been recognized as a Great Place to Work worldwide. The Financial Times has included the firm in 22 categories of its UK Leading Management Consultants rankings, and Forbes has named Baringa one of the World’s Best Management Consulting Firms for four years running. About the Transformation, Change and Delivery (TCD) Team The Transformation, Change and Delivery (TCD) business unit helps organizations manage and deliver complex change. The team focuses on achieving tangible business results through change management, project and program delivery, and building long-term capabilities. TCD works across all industries, partnering with clients to turn strategy into action by aligning people, processes, and technology from the start. Role Overview: Junior Consultant - Transformation, Change and Delivery Baringa is looking for a motivated Junior Consultant to join the TCD team in Sofia, Bulgaria. This role supports organizations as they navigate transformation, helping deliver projects that make a measurable difference.

Join our team at Experian as a Risk Manager, where you will play a vital role in identifying, analyzing, and mitigating risks that could impact our organization. You will collaborate with various departments to enhance risk management strategies and ensure compliance with regulatory standards.We are looking for a dynamic professional who can navigate complex risk scenarios and contribute to our mission of delivering data-driven insights.

Role overview constructorknowledg seeks a Senior IT Manager in Bulgaria to combine team leadership with direct technical work. The focus centers on Microsoft 365 and Entra ID, supporting both cloud productivity and identity management. This role involves guiding a small IT group while remaining actively engaged in technical projects and operations. What you will do Lead and mentor a team of 2-3 IT professionals, with the possibility to expand the group to 5 as company needs grow. Shape strategy and set direction for Microsoft 365 and Entra ID initiatives. Handle complex technical escalations that require expertise and sound judgment. Collaborate with security, engineering, and business teams to support broader company objectives. Balance leadership responsibilities with hands-on involvement in daily technical operations. Key qualifications Extensive hands-on experience with Microsoft 365 and Entra ID. Proven track record leading and developing small technical teams. Strong problem-solving skills, particularly in managing escalations. Comfort working independently and partnering with other departments. Location This position is based in Bulgaria.

Main Purpose of the Job:The Global Product and Accreditation Manager for Forest Management Certification at SGS will spearhead the growth and development of the Global Forest Management Certification business. This pivotal role encompasses the management of FSC Forest Management accreditation and the oversight of local PEFC FM accreditations, supporting the Global Forestry Team in enhancing our Forest Management initiatives.Reporting Structure:This position reports directly to the Global Head of Forestry and Nature.Responsibilities:Lead the strategic development of the Business Assurance (BA) Forest Management certification, including FSC FM and PEFC FM.Oversee the FSC Forest Management accreditation and manage local PEFC FM accreditations.Ensure effective coordination of accreditation body audits and timely resolution of findings.Address complaints and appeals in line with SGS policies and accreditation standards.Prepare necessary documentation for Advisory Board meetings.Ensure certification competence, including auditor approval and technical sign-off roles.Oversee quality management and performance monitoring of SGS affiliates.Conduct internal technical audits as per the global audit plan.Perform Level 1 (L1) audits within accreditation scopes.Review certification reports for compliance and robust decision-making.Provide technical reviews of Forest Management reports as necessary.Offer timely technical support to SGS affiliates.Maintain comprehensive records as per accreditation requirements.Manage the ongoing accuracy of the FSC database.Ensure adherence to quality and safety standards of the SGS management system.Conduct FSC Forest Management audits as needed.Undertake additional duties as assigned by the direct line manager.Specific Authorities:Stop the use of any safety-hazardous equipment and report issues to higher authorities.Cease work affecting service quality and notify higher authorities.Initiate formal improvement requests for system deviations or identified improvements.

Role Overview Playtech Plc is hiring a Data Manager in Sofia. This position oversees data management operations for a major technology company in the gaming sector. The Data Manager ensures data remains accurate, secure, and accessible across multiple platforms. What You Will Do Oversee daily data management activities Maintain data integrity and accessibility Work with teams from different departments to strengthen data analytics and reporting Support strategic business decisions through reliable data practices About Playtech Plc Playtech is a technology leader in the gaming industry, known for delivering innovative solutions to partners worldwide.

We are seeking an innovative and results-driven CRM Manager to join our dynamic team at Playtech. In this pivotal role, you will lead our customer relationship management strategies, enhancing customer experience and driving loyalty through effective data analysis and targeted campaigns.Your responsibilities will include developing and executing CRM strategies, analyzing customer data to inform decision-making, and collaborating with cross-functional teams to optimize customer interactions across all touchpoints.