About the job
About the Role:
The IT Applications Lead for Workforce Management (WFM) at Essel Environmental is a critical position that oversees and enhances retail systems, particularly focusing on UKG Dimensions and UKG Workforce Central hosted on cloud platforms. This role necessitates a robust understanding of retail operations, especially within Distribution Centers, in a sophisticated and interconnected environment.
The successful candidate will possess a unique combination of technical acumen, project management capabilities, and the initiative to independently troubleshoot and resolve a variety of challenges.
Key Responsibilities:
- Support and maintain retail systems, specifically UKG Dimensions and UKG Workforce Central.
- Map business processes and align them with industry best practices in retail.
- Identify and troubleshoot data integration errors and application issues.
- Oversee both internal and external teams, including programmers, analysts, and consultants.
- Utilize MS-SQL and Microsoft Office applications, demonstrating high proficiency in Excel.
- Develop documentation for audit findings, business requirements, and product design specifications.
- Stay current with technical, functional, and operational aspects of UKG Dimensions.
- Lead initiatives to introduce new capabilities while maximizing the value of existing solutions.

